Leadership Myths: Rethinking leadership

Leadership Myths: Rethinking leadership2025-12-01T22:05:40+00:00

We are steeped in a dominant story: the leader as hero. A figure who stands at the front, sees further, acts faster, and bears more responsibility than the rest. It’s a compelling tale; clean, linear, reassuring. Especially in uncertain times.

But the hero myth is heavy. It expects leaders to know, to plan, to protect, to transform. To be the first to act, the last to rest, and the one to answer for everything in between. And too often, we accept this story without question. We reward it, promote it, and replicate it in ourselves.

This series names the quieter, more subtle versions of that myth. We look at the pressure to be the one with the answers. The belief that change must be driven, planned, and owned. The idea that leadership is presence; physical, vocal, constant. And the assumption that being needed is the same as being useful.

Each post exposes one of these threads. Not to dismiss leadership altogether, but to untangle it from its most isolating and performative forms.

Because these myths do harm. They cultivate dependency. They erode trust. They shrink the space for shared contribution, for uncertainty, for learning. And they’re tiring. To the leader. To everyone else.

What if we stopped equating leadership with centrality? What if the work was not to lead from the front, but to convene the room?

Not to solve, but to surface? Not to provide answers, but to hold better questions? These reflections are an invitation to reconsider what leadership is for. And to wonder, gently: what myths are you still living, and are they still worth it?

If you have some myths you would me to explore leave a comment or reach out. Let’s myth-bust together!

How do I work with colleagues who avoid difficult conversations?

Most senior leaders do not avoid difficult conversations because they are weak. They avoid them because they are managing risk, status or energy. This article applies behavioural science to identify the 5 archetypes of avoidance and provides the specific leadership moves to handle each one.

Is your leadership making the organisation stronger or making you indispensable?

Most leaders believe they are building empowerment and capability. Yet over time, judgement, risk, and meaning quietly route through the strongest leaders. What looks like trust becomes dependence. The real leadership question is no longer how good you are, but how necessary you have become.

How do I shift from seeking permission to inhabiting my authority as a leader? (Imposter Syndrome)

Do you feel your legitimacy is borrowed? Most leaders try to “fix” their imposter syndrome by working harder. Discover why the real solution isn’t confidence, it’s shifting from seeking permission to inhabiting your authority.

OpenSpace Beta – Niels Pflaeging and Silke Hermann – Book Summary

OpenSpace Beta is a radical 90-day model for transforming hierarchical organisations into decentralised, self-organising teams. This practical summary explains how invitation, Open Space Technology and peer governance replace command-and-control, enabling faster decisions, stronger engagement and real ownership in complex environments.

Moving from conversation to commitment: Guiding groups to consensus and desired outcomes

Groups rarely struggle because they lack ideas. They struggle because their conversations do not reliably become commitments. This article explores how facilitators guide groups to consensus and desired outcomes, from shaping agreement to fostering completion, so that discussion leads to decisions that hold. It offers practical insight into IAF Core Competency D3.

Everyday Habits for Transforming Systems by Adam Kahane: a practical book summary

In Everyday Habits for Transforming Systems, Adam Kahane challenges the idea that meaningful systems change comes from heroic leaders or grand transformation programmes. Instead, he offers a grounded and hopeful alternative: systems evolve through many small, everyday actions taken by people working from where they are, with what they have, inside the systems they care about. Drawing on decades of experience in complex social, organisational, and political change, Kahane introduces seven practical habits that help practitioners engage more responsibly, relate more fully, notice what is unseen, work with cracks, experiment forward, collaborate across difference, and sustain themselves over time.This summary explores Kahane’s core metaphors of carving, weaving, and sailing, his concept of radical engagement, and the discipline of working with cracks where new futures are already trying to emerge. It is written for change practitioners, leaders, facilitators, and anyone working with complexity who wants practical guidance for taking thoughtful, human-centred action without waiting for perfect conditions or complete alignment.

What do teams expect from leaders when priorities keep changing?

When leadership priorities keep changing, teams do not just struggle with execution. They struggle with meaning, trust, and motivation. This article explores what teams truly expect from leaders during constant reprioritisation, and the five leadership capabilities that help people stay engaged when change never slows down.

Seeing the work while doing the work: Facilitating group self-awareness for better outcomes

Groups often focus on what they are discussing rather than how they are working together. This guide explores how facilitators support group self-awareness in real time by noticing pace, surfacing information, making sense of patterns, and encouraging reflection. It offers practical insight into helping groups think more clearly, learn from their experience, and reach outcomes that are both meaningful and sustainable, aligned with IAF Core Competency D2.

Guiding the work: Using clear methods and processes to reach useful outcomes

Groups rarely struggle because they lack ideas. They struggle because their thinking has no clear pathway. This article explores how facilitators guide groups using clear methods and processes, from establishing context to managing group dynamics, so that discussion leads to appropriate and useful outcomes. It offers practical insight into IAF Core Competency D1.

Beginning a new conversation: Citizenship and Sustainability

I am beginning to shift my work toward citizenship and sustainability because the world is asking something different of us and me now. The challenges we face can no longer be met only through organisational lenses. They call for a deeper kind of participation, a renewed sense of stewardship, and a willingness to see ourselves as creators of community and future. This piece marks the beginning of that pivot.

The iceberg illusion: How this modern systems myth undermines real change

The Iceberg Model is one of the most enduring frameworks in systems thinking. But its promise, that by uncovering what lies beneath, leaders can solve complex problems, creates a dangerous illusion. It turns leadership into a technical exercise and overlooks the human, adaptive, and relational nature of real change. This article challenges the leadership myth embedded in the model and explores what it means to lead from within complexity, not above it.

Why silent employees are not disengaged: Debunking a leadership myth

Many leaders assume that silence means apathy or disengagement. But what if silence is something else entirely, a signal of caution, fear, or protection? This article challenges a persistent leadership myth and explores what silence really means, and what leaders can do in response.

Unlocking imagination: Evoking group creativity for better thinking together

Creativity does not happen by chance. It grows when people feel encouraged to think differently and are offered more than one way to contribute. This guide explores how facilitators draw out diverse learning styles, build confidence for experimentation, adapt methods to the needs of the group and stimulate the collective energy required for innovation. It offers practical insight into IAF Core Competency C4.

Article review: Strategic leadership at high altitude: Investigating how AI affects the required skills of top managers

Artificial intelligence is changing the nature of executive decision making and redefining what leaders contribute. This review highlights four leadership capabilities identified in new research that will help leaders navigate the growing presence of intelligent systems in their organisations.

Navigating tension: Managing group conflict to strengthen participation

Conflict is not a disruption to facilitation. It is a vital part of how groups learn, mature and make honest decisions. When managed with skill, disagreement becomes a source of insight rather than division. This guide explores how facilitators help individuals surface assumptions, provide safe spaces for tension to emerge, balance behavioural dynamics and recognise the value of conflict in group decision making, offering practical insight into IAF Core Competency C3.

What can I do to influence upwards more effectively before and during key meetings?

Influencing upwards is harder than it looks, especially when leaders shift position once the room fills. These evidence-based strategies show how to steady the ground before and during key meetings so your ideas have a better chance of taking hold.

Honouring diversity: Creating the conditions for inclusive participation

Honouring diversity is more than acknowledging difference. It is the craft of creating conditions where every participant feels able to contribute with confidence. This guide explores how facilitators build trust, recognise barriers, activate diverse perspectives and cultivate cultural sensitivity, offering practical insight into IAF Core Competency C2.

Communicating for participation: Enabling clear, inclusive and confident group dialogue

IAF Core Competency C1 invites facilitators to communicate in ways that widen participation, deepen listening and strengthen group connection. This article explores the five strands of participatory and interpersonal communication, why they matter and how they shape the quality of group work. With practical reflections, examples and practice lists, it offers a grounded guide for anyone who wants to help people speak honestly, listen fully and think well together.

Why Tuckman’s team development model no longer fits 21st century teams

Tuckman’s team development model shaped leadership thinking for decades. But modern teams are more fluid, diverse and interdependent than the world it was built for. This article explores why the classic five stages no longer fit today’s work and introduces a contemporary five-movement pattern for leading teams through complexity.

Preparing time and space: Creating the container for effective group work

Effective facilitation begins long before the conversation starts. IAF Core Competency B2 encourages facilitators to prepare time and space with intention so that people can think clearly, contribute openly and work together with confidence. This article explores how physical space, timing and atmosphere quietly shape group behaviour and offers practical reflections, examples and questions to help facilitators create environments that support healthy, meaningful dialogue.

Start With Why Is a Leadership Myth: What Leaders Should Do Instead

Many leaders rely on the idea of “starting with why”, but this approach often oversimplifies how commitment forms. This article explains why purpose is not the starting point of leadership and shows how conversation, connection, and shared ownership build genuine engagement.

Selecting clear methods and processes: Laying the foundations for effective group work

IAF Core Competency B1 focuses on selecting methods and processes that fit the people, the purpose and the moment. This article explores how facilitators can foster open participation across cultures and identities, support varied learning and thinking styles, and choose processes that lead to high-quality, usable outcomes. With practical reflections and guiding questions, it offers a grounded approach to designing group work that is both inclusive and effective.

The leadership myth that transformation programmes save organisations

Many leaders still believe that a transformation programme can save an organisation, yet most large scale change efforts fail because they treat complex systems as if they can be controlled through planning. This article exposes the leadership myth at the heart of transformation, explains why organisations remain drawn to big programmes, and shows what research on complex adaptive systems reveals about how change really happens. It offers practical guidance for leaders who want to create real, sustainable transformation through learning, interaction, and shaped conditions rather than rigid roadmap

Why the leadership myth that a good plan guarantees successful change still misleads

Many leaders still believe that a good plan guarantees successful change. This view, inherited from a more predictable era, persists in organisations that value control and certainty. Yet research from thinkers such as Kotter, Stacey, and Snowden shows that in complex environments, outcomes emerge through adaptation, not execution. This article explores why the myth endures, the costs of over-planning, and the practices that help leaders lead through learning rather than prediction.

Managing multi-session work: Holding the arc of the facilitation journey

Multi-session facilitation asks more of us than running a sequence of workshops. It requires holding the arc of the work, sustaining partnership with the client and designing a journey that can adapt as people learn. This article explores IAF Core Competency A3 and offers practical reflections, examples and questions to help facilitators manage long-form engagements with clarity and care.

Designing for what matters: Creating processes that support meaningful facilitation

Effective facilitation begins with a design that fits the people, the purpose and the culture. IAF Core Competency A2 Design and Customise Applications invites us to look beneath the presenting problem, understand the organisational environment and create processes that help groups work honestly and constructively. This article explores the four strands of thoughtful design, supported by practical reflections, examples and questions that help facilitators craft sessions with clarity and care.

Working in partnership: The foundation of effective facilitation

Effective facilitation begins long before a group gathers. IAF Core Competency A1 Develop Working Partnerships, invites us to build partnerships rooted in trust, clarity, and shared responsibility. This article explores the three strands of strong working partnerships, why they matter, and what happens when they are overlooked. With reflective questions and practical guidance, it offers a steady foundation for anyone designing conversations that help people think and work well together.

The leadership myth that culture is ‘soft stuff’: why this belief harms performance

Many leaders still describe culture as “soft stuff”, something intangible that sits alongside the real work of strategy, planning, and execution. Yet decades of organisational research show the opposite: culture is a powerful driver of behaviour, performance, and long term results. When leaders overlook it, they miss the hidden forces shaping how decisions are made, how people collaborate, and how strategy is interpreted. This article challenges the leadership myth that culture is soft, explores why the belief persists, and shows how culture functions as strategic infrastructure rather than atmosphere. It also offers reflective questions to help leaders bring culture back to the centre of their thinking.

Debunking the leadership myth that people do not like change

The belief that people dislike change is one of leadership’s most persistent myths. In practice, people embrace change when it is meaningful, fair, and well supported. What they resist is loss, confusion, or inconsistency. This article unpacks the research, explores examples from organisations, and offers practical questions to help leaders design change that people can actually commit to.

How can I get more accountability in my team?

Accountability is not something you force. It is something people choose when clarity and ownership are strong. This article introduces a simple two by two model that shows the four accountability zones and how leaders can rebuild clarity, strengthen ownership, and create a culture where people follow through because they want to.

Why the leadership myth that leaders must have all the answers still misleads

Many leaders still inherit the idea that they must have all the answers. It is a belief shaped by the industrial age, reinforced by organisational culture, and sustained by our collective discomfort with uncertainty. Yet research from thinkers such as Heifetz, Senge, and Edmondson shows that knowing is not the work of leadership. The real task is to create the conditions where people can think, learn, and sense what the system needs next. This article explores why the myth endures, the cost of pretending to know, and the practices that help leaders move from answer giver to steward of shared insight.

Why the leadership myth “If You Can’t Measure It, You Can’t Manage It” misses the point

“If you can’t measure it, you can’t manage it” is one of the most persistent leadership myths. Often attributed to Peter Drucker, it distorts his thinking. This essay explores why measurement brings comfort but not always insight, and why true leadership begins where data ends.

What gets measured gets managed: why leadership needs more than metrics

“What gets measured gets managed” is one of leadership’s most quoted lines, often credited to Peter Drucker. Yet the phrase hides a deeper truth. Measurement can guide or distort, depending on intent. When leaders use data to learn rather than to control, numbers become tools for meaning. This article explores how to build a healthier relationship with metrics in complex organisations.

People don’t leave jobs; they leave managers and other half-truths about why people quit

The phrase “people don’t leave jobs; they leave managers” feels true, but it tells only part of the story. This article unpacks the evidence behind the myth, revealing how turnover reflects not just bad bosses but broken systems, poor design, and misaligned purpose. Explore what really drives people to stay, to leave, and to lead better.

Culture eats strategy for breakfast: What the famous quote gets wrong (and right)

“Culture eats strategy for breakfast” is one of the most quoted, and misquoted, lines in business. Peter Drucker never said it, yet it endures because it feels true. This essay explores where the phrase came from, what research really shows about culture and strategy, and why effective leaders treat them not as rivals but as partners in shaping organisational success

Starting my volunteering journey with Catchafire – Patagonia Action Works

I have joined Patagonia Action Works (Catchafire) as a volunteer and will be offering executive coaching and leadership support to organisations working for environmental impact. This is a way of giving back through my craft, helping mission driven groups clarify thinking, strengthen decisions, and make progress on what matters.

How can I mentor a new strategic contributor during their first 100 days?

Being asked to mentor a new contributor is not a small task. Their first 100 days shape how they see the organisation, how they frame problems, and how they show up in the work. This article offers a practical, evidence-based mentoring frame to help contributors become pattern spotters, insight generators, and partners in strategic thinking.

Optimism: How to strengthen constructive interpretation under pressure (EQ-i)

Modern leadership involves exposure to continuous strain. Priorities shift, expectations escalate, and results are scrutinised in real time. In this climate it is easy for the emotional system to tilt towards threat interpretation. Optimism is not cheerfulness or naïve positive thinking. It is the […]

Leading in complexity: How pilots, probes, and experiments help organisations learn their way forward

In a world of volatility and uncertainty, traditional planning falls short. This article explores how pilots, probes, and experiments help leaders navigate complexity, build resilience, and foster curiosity. Learn practical ways to turn uncertainty into a learning advantage through small, safe-to-fail actions that reveal what truly works.

Stress tolerance: how to stay steady when pressure is rising (EQ-i)

Stress in leadership is constant, not occasional. In the EQ-i, stress tolerance reflects the capacity to stay grounded, clear, and intentional while activation is rising. This piece explores why stress tolerance matters within the EQ-i model and introduces practical practices leaders can use before, during, and after pressure to preserve clarity, composure, and effectiveness.

I’m burnt out — What can I do to reclaim my energy and focus as a leader?

Feeling drained, distracted, or disengaged? Psychologist Christina Maslach’s research shows that burnout stems from six key mismatches between people and their work: workload, control, reward, community, fairness, and values. Drawing on various studies this guide applies Maslach’s framework to leadership today, offering practical, research-based ways to restore energy, purpose, and balance before burnout takes hold.

Flexibility: Adapting your emotions, thinking and behaviour to changing realities (EQ-i)

Emotional flexibility is the ability to adapt your thinking, emotions and behaviour while staying grounded. This guide offers practical exercises to stay calm under change, shift perspective and grow through uncertainty.

The decision making realm of emotional intelligence

The decision-making realm is where emotion and reason meet to shape our choices. It is not about removing feeling but refining it into discernment. Through problem-solving we learn to stay with complexity until clarity emerges. Reality-testing keeps us grounded in what is true rather than what we wish to be true. Impulse control gives us the space to act with intention rather than reaction. When these capacities align, decision-making becomes an act of stewardship, guiding us to respond with wisdom, care, and courage.

How can I get change to stick? (BJ Fogg’s B=MAP)

Making Change Stick explores why most change efforts fade and how to design behaviour that lasts. Drawing on BJ Fogg’s B = MAP model: Motivation, Ability, and Prompt. It shows that sustainable transformation depends less on willpower and more on thoughtful design. Through practical insights and examples, it invites leaders to make the right behaviours easy, meaningful, and natural. Change sticks when we stop pushing harder and start shaping conditions where people can succeed.

The interpersonal realm of emotional intelligence

The interpersonal realm of emotional intelligence is where self-awareness meets connection. It includes the capacities of interpersonal relationships, empathy, and social responsibility, the foundation for trust, compassion, and collaboration. When we build authentic relationships, understand others deeply, and act with care for the greater whole, we transform emotional insight into meaningful connection.

Social Responsibility: How to act for the common good with integrity and care

Social responsibility sits at the heart of emotionally intelligent leadership. This guide explores how to act with awareness of others, contribute meaningfully to teams and communities, and balance personal goals with collective good. Includes six practical exercises to strengthen empathy, fairness, and shared purpose.

Interpersonal Relationships: How to build trust and connection that endures

Interpersonal relationships are the foundation of emotional intelligence. This EQ-i guide shows how to build trust, connection, and collaboration that endure. Through six evidence-based practices, learn how to strengthen relationships and create a culture of mutual respect and belonging.

How can I get better as a leader at receiving feedback? (RADAR process)

Receiving feedback is one of the hardest skills for any leader to master. As an executive coach, I’ve seen how defensiveness can block growth and trust. The RADAR process: Repeat, Ask, Discuss, Align, Reflect, offers a practical way to stay open, calm, and constructive. This article explores how each step transforms feedback from criticism into connection, helping leaders build stronger relationships, deepen self-awareness, and turn difficult conversations into opportunities for real progress.

How do I lead when people lack confidence?

Confidence does not appear on command; it grows from evidence, belonging, and rhythm. When people doubt their capability, leaders can help them rebuild belief through intentional design. This piece explores six practices grounded in behavioural science and everyday leadership experience. A practical, human answer to the question: How do I lead when people lack confidence?

How do I decide when both options seem right? (Managing polarities)

Most leadership challenges are not about choosing between right and wrong, but between two versions of right. This article explores how to recognise and manage those recurring tensions, known as polarities, so that leaders can balance control and trust, stability and change, without losing coherence.

How can I tell what kind of problem I’m really facing, and lead accordingly? (Cynefin framework)

How can you tell what kind of problem you’re really facing and lead accordingly? Using the Cynefin Framework, this article explores how leaders make sense of complexity, adapt their approach across five domains, and find clarity amid uncertainty. A practical guide to leading with awareness, experimentation, and collective sensemaking.

How can I stay calm under pressure? Stop, Breathe, Refocus, Choose

When pressure rises, most of us speed up. We act before we think. The simple sequence Stop, Breathe, Refocus, Choose helps leaders reclaim presence in the moment, quiet the body’s stress response, and choose composure over reaction. A practical guide to staying calm under pressure.

The paradox of performance: Why senior leaders need space, not speed

In today’s leadership culture, speed often masquerades as competence. This article explores why constant urgency narrows judgement and how senior leaders can restore reflection, clarity and performance through simple disciplines, including executive coaching. Slowing down may be the most strategic move a leader can make.

E + R = O: The leadership mindset that separates reaction from response

Discover how great leaders use the E + R = O formula: Event plus Response equals Outcome, to stay composed, intentional, and effective under pressure. Learn practical ways to lead with awareness, shape outcomes through choice, and build a culture of conscious leadership grounded in self-awareness and reflection.

How can I find more meaning in my leadership role? (The practice of job crafting)

Many leaders reach a point where their work feels effective but empty. This article explores how job crafting helps leaders rediscover purpose by reshaping what they do, who they connect with, and how they interpret their work, drawing on research from Wrzesniewski and Dutton, Gallup, McKinsey, and Deloitte.

What is executive coaching and how can it help senior leaders?

Executive coaching gives senior leaders a confidential space to think, challenge assumptions, and act with greater clarity. This article explores how coaching helps leaders navigate complexity, improve decision quality, strengthen resilience, and align culture and strategy for lasting impact.

Why the Five Dysfunctions of a Team fail and what works better

Patrick Lencioni’s Five Dysfunctions of a Team is one of the most popular leadership models today. Its simplicity and storytelling make it appealing, yet it misses how real teams grow. This article explores why the model falls short and introduces a more human, sustainable alternative: the Living Cycle of Team Effectiveness, built around Safety, Dialogue, Clarity, Accountability, and Learning to create lasting team performance.

Independence: How to trust your own judgement and act with confidence

We live in cultures that prize collaboration and connection. In workplaces, “team player” is often the highest compliment, while in families and communities, loyalty and togetherness are praised as the ultimate virtues. Yet beneath this emphasis on belonging lies a quieter challenge: the ability […]

Assertiveness: How to voice needs with respect and clarity

Assertiveness sits between silence and aggression. It is the practice of voicing your needs with clarity while respecting others. This article explores why assertiveness matters for resilience, decisions, and relationships and introduces eight practices to help you build confidence, set boundaries, and engage in honest dialogue

Self-Actualisation: How to live into your potential with emotional intelligence

Self-actualisation is more than achievement, it is the lifelong pursuit of meaningful goals that reflect your values, strengths, and potential. This article explores why self-actualisation matters and offers eight practical exercises to help you align daily choices with long-term purpose.

How can I stay resilient every day and keep my emotions in check as a leader?

Resilient leaders are not born, they are built through daily practices that strengthen emotional self-regulation. From mindfulness and reflection to protecting boundaries and practising gratitude, leaders can create stability for themselves and their teams. This guide explores five proven strategies backed by research to help leaders stay composed, focused, and effective in the face of pressure.

How do I rebuild trust and resilience in my team after constant change?

When a team has faced layoffs, turnover, and shifting leaders, stability becomes the true test of leadership. This guide shows how to rebuild trust and resilience after constant change by focusing on four resilience behaviours, shared identity, and strengths-based teaming. It also offers a clear sixty-day path for creating steadiness your team can believe in.

How can I lead people who are older and more experienced than me?

Being promoted early can feel daunting when you are asked to lead older, more experienced colleagues. This article explores four proven psychological theories, impression management, social identity, leader–member exchange, and self-determination, that help young leaders show up with steadiness, build belonging, earn trust, and empower ownership.

How can I lead when I disagree with decisions from above?

When senior leaders choose a path you would not, how do you respond without losing integrity or influence? This post explores evidence-based practices for regulating your reactions, acknowledging loss, practising self-compassion, reframing the situation, and grounding in values so you can lead with steadiness through disagreement.

How can I lead with authority when I don’t have all the answers?

How can you lead with authority when you don’t have all the answers? Drawing on behavioural science and self-stewardship, this article explores impostor phenomenon, self-compassion, growth mindset, tolerance of ambiguity, and narrative identity to help leaders stay steady and trusted in uncertainty.

How can I manage conflict between strong personalities at work?

Conflict between strong personalities can drain a team or strengthen it. Leaders who steward these moments with care can turn heated clashes into progress. This guide shows six evidence-based approaches and practical tools to host conflict in ways that protect dignity, regulate tension, and anchor people in shared purpose.

Why do my town halls (and webinars) fall flat?

Town halls and webinars are efficient at spreading information but rarely build ownership. This article explores why big formats fall flat, using insights from behavioural science and group psychology. It also shows how to redesign gatherings, physical or virtual, so people co-create meaning, commit to action, and leave with a sense of shared ownership rather than passive compliance.

What questions should I ask myself in a weekly leadership review?

At the end of each week, leaders face a choice: carry the weight of unfinished tasks into Monday, or pause long enough to notice what truly mattered. A weekly leadership review is less about checking boxes and more about asking better questions, about wins and losses, pride and gratitude, and the priorities that will shape the week ahead

What should I do in the first 60 days of leading leaders?

Stepping into a role leading leaders is one of the toughest transitions in management. This 60-day plan offers research-backed guidance on how to listen, build trust, create alignment, and empower your leadership team, setting a foundation for performance and culture that lasts well beyond the early weeks.

I have just been made a team leader — where do I start? A 60-day plan for new leaders

Just promoted to team leader? Your first 60 days set the tone for trust and performance. This guide offers a practical roadmap in four 15-day phases, balancing early wins with building a culture of belonging and accountability.

How can I handle a toxic but talented employee at work?

What do you do when one of your top performers is also the most toxic presence on your team? This article explores five leadership lenses that reveal the hidden costs, relational fractures, and cultural risks of tolerating toxicity, and offers practical moves to protect trust, balance results, and safeguard the future of your team

What should leaders do when a team member is often absent or quiet quitting?

When a team member is often absent or quietly disengaged, leaders face a tough choice. Should they tighten policies or start with connection? This post explores how to balance compassion with accountability, using coaching stories, practical steps, and HR guidance to help leaders respond with confidence and fairness.

How do I respond when a team member goes to peers first instead of me?

What should you do when a team member goes to peers first instead of you? It can feel like being bypassed, but it is also a signal worth listening to. This article explores what it really means, why people turn sideways before up, and how leaders can respond with trust rather than defensiveness.

How can I create a positive climate for organisational change?

Organisational climate is the “everyday weather” of work that shapes whether change efforts succeed or fail. Unlike culture, climate can shift quickly and leaders play a decisive role in creating clarity, trust, fairness, and psychological safety. This article explores six facets and five levers leaders can use to build a true climate for change.

How can I deal with a team member who is always complaining?

Complaints are part of every workplace, but when one person constantly complains, it can drain energy, damage trust and undermine performance. This guide explores why people complain and how leaders can respond in ways that build ownership, accountability and engagement rather than defensiveness.

How can I help a team member receive feedback without getting defensive?

Defensiveness can derail feedback conversations. This article explores why people react defensively, what behavioural science reveals, and how leaders can respond. From practical models to self-awareness practices, discover strategies to turn defensiveness into growth, build psychological safety, and create a culture where feedback strengthens rather than divides.

How do I stop my team getting distracted?

A practical guide to reducing distraction at work by redesigning how teams focus. Through four pillars: connection, environment, system, psychology. it shows leaders how to protect attention, cut interruptions, and build shared commitment, with actionable tips, micro‑stories, and reflection questions for sustained team focus and performance.

How do I lead people from different cultures?

Leading across cultures means adapting to very different expectations about communication, feedback, leadership, and time. Drawing on Erin Meyer’s Culture Map, this article explains the eight dimensions of cultural difference and offers practical tips and reflective questions for managers of global teams. By developing cultural intelligence, leaders can turn diversity into a strength and build more effective, collaborative teams.

How to run an Appreciative Inquiry Summit: A guide to whole-system, strengths-based change

An Appreciative Inquiry Summit brings the whole system together to imagine its best future and design strengths-based change. This guide explains how to run an AI Summit and turn large gatherings into spaces of shared vision and committed action.

How to run an Open Space: A guide to hosting self-organising meetings

Discover how to run an Open Space: a dynamic large-group facilitation method that hands the agenda to participants and sparks self-organising action. This practical guide explains the process, principles, hosting tips, and real-world examples so you can create events where energy, ownership, and collaboration thrive.

How to run a World Café: step-by-step guide to facilitating large-group dialogue

World Café is a powerful large-group facilitation method that helps organisations and communities surface collective insight and shared ownership through meaningful conversation. This step-by-step guide shows how to host a World Café, craft powerful questions and design conversations that lead to lasting change.

Flawless Consulting – Peter Block – Book Summary

Flawless Consulting by Peter Block is a foundational work on building trust-based partnerships with clients. This practical summary highlights the key ideas, mindsets and behaviours that help consultants, facilitators and leaders create sustainable results through authentic partnership.

Activating the common Good – Peter Block – Book Summary

The book in 3 sentences Peter Block challenges the dominant “business perspective”, built on scarcity, consumption, and institutional control, and offers a new story: the common good perspective, where citizens reclaim agency through trust, local action, and relational care. He argues that real change happens […]

The answer to how is yes – Peter Block – Book summary

The full title is “The Answer to How is YES: Acting on what matters.” The book in 3 sentences Peter Block argues that our obsession with asking “how?” masks a deeper avoidance of personal responsibility and purpose. Instead of chasing solutions, we should begin by […]

The Empowered Manager – Peter Block – Book Summary

The book in 3 sentences The Empowered Manager is a practical guide for managers who want to lead with integrity, not control. It shows how managers can choose partnership over hierarchy, service over self-interest, and accountability over compliance. By making these personal shifts, managers can […]

Exercise – left hand column

www.linkedin.com/posts/antlerboy_redquadrant-the-left-hand-column-exercise-activity-6767713555874742272-M8yo Classic exercise based on similar in Senge’s Fifth Discipline. This is by Benjamin Taylor.

Article – A Compendium of Managing Complex Systems

Save for later” The picture is used by a Complexity advocate to conjecture that complex systems cannot be managed. This is not correct, as many of the claims made by self-proclaimed complexity experts. I’ve seen this scene of flocking birds first hand. It… — Read […]

Interview – Wardley Mapping Spotlight – Sue Borchardt

Saving for later…… On Monday, I had the honour to talk to Sue Borchardt. Do not let her twitter bio “mereologist in training” fool you, Sue is a true polymath despite the fact she did not permit herself to use that name. In the video, […]

OODA loop and sense-making resources

Here are some resources I am saving to investigate OODA loop and weak signals: OODA: https://taylorpearson.me/ooda-loop/ https://fs.blog/2018/01/john-boyd-ooda-loop/ https://www.artofmanliness.com/articles/ooda-loop/ https://thestrategybridge.org/the-bridge/2020/3/17/the-ooda-loop-and-the-half-beat https://www.leadershipforces.com/ooda-loop-2/ http://weblog.tetradian.com/2016/08/30/sense-make-sense-decide-act/ https://www.cognitive-edge.com/the-ooda-loop-cynefin/ Weak signals: https://gofore.com/en/using-weak-signals-in-business/ https://sloanreview.mit.edu/article/how-to-make-sense-of-weak-signals/ https://www.sitra.fi/en/articles/what-is-a-weak-signal/ https://www.researchgate.net/publication/252094981_Seeing_the_Future_in_Weak_Signals http://epub.lib.aalto.fi/pdf/diss/a365.pdf https://hbr.org/2005/11/scanning-the-periphery https://www.sciencedirect.com/science/article/pii/S1048984315000363 https://www.foncsi.org/fr/recherche/axes/facteurs-reussite-REX/identifying-and-responding-to-weak-signals-to-improve-learning-from-experiences-in-high-risk-industry https://core.ac.uk/download/pdf/303768127.pdf https://greyswanguild.medium.com/sensemaking-creating-a-new-lexicon-for-making-sense-of-the-covid-world-c1fe4ea68a77 https://www.cognitive-edge.com/needs-in-haystacks/ My tweet for help on this and replies can be […]

Article – Strategy is what you DO, not what you SAY

Held to read the complete series later,,, This is the fourth in my series of Playing to Win Practitioner Insights (PTW/PI). The first was The Role of Management Systems in Strategy, the second was Is the Opposite of Your Choice Stupid on its… — Read […]

Article – How to create gatherings that scale

Article saved for later on facilitation. Via Scott Gould…By focusing on strategy instead of tactics, content can come and go, but the foundation will stay solid for the long-term. — Read on www.gatheringeffect.com/blog/how-to-create-gatherings-that-scale

Visual: complexity map castellani

complexity map castellani map of complexity science, complexity theory, complexity science, complexity, brian castellani, durham sociology complexity — Read on www.art-sciencefactory.com/complexity-map_feb09.html

Article: A heuristic framework for reflecting on joint problem framing – Integration and Implementation Insights

Interesting read, held for later: What is joint problem framing? What are the key issues that joint problem framing has to address? How can joint problem framing be improved? What is joint problem framing? A key aspect of tackling complex problems is effectively bringing together […]

Article: Finding simplicity in chaos: Beyond VUCA — People Matters

Some interesting points in this, so holding here for later reading…Read to know why we need a more thoughtful way of making sense of our emerging chaos and uncertainty — Read on www.peoplematters.in/article/life-at-work/finding-simplicity-in-chaos-beyond-vuca-25159

Article – Sensemaking 101: tips for improving your sensemaking in a time of confusion

My work at The National Lottery Community Fund and beyond involves hosting people in sensemaking processes. Good sensemaking is important for any group or team who are trying to make sense of the… — Read on medium.com/@phoebetickell/sensemaking-101-tips-for-improving-your-sensemaking-in-a-time-of-confusion-c2399a5f9981

Article: Sensemaking in Organizations: Creating a practical process that leverages Cynefin and sensemaking

Used to its full potential, sensemaking and the Cynefin framework are powerful and effective approaches to informing action in complex, dynamic, and uncertain situations. Tony Quinlan and I led a workshop session at XP2020 where we introduced a practical, effective approach based on our work […]

Article: Integrating Chaos: Building Resilient Organizations with Chaos Theory

Article to read later: Chaos Theory says that organizations are “complex adaptive systems” and that through this lens, we can build emergent, adaptive and resilient organizations. Read on here think-boundless.com/chaos-theory/

Habit change

This “hub” page contains a range of resources around habit change. In order you will find sketch notes, book summaries and then articles – all denoted by different icons I have been a big fan of BJ Foggs work for quite a few […]

Feedback models for leaders: practical frameworks for giving, receiving and embedding feedback

This hub brings together practical feedback models and resources to help leaders give constructive feedback, handle difficult conversations and improve performance without damaging trust.

Change Grid Certification – Business Coaching

  Yesterday (Wednesday 3rd July 2013) I completed my ChangeWorks ChangeGrid Certification. What is ChangeWorks®? ChangeWorks is a system that applies the principles, insights, tools and techniques of “Tension Management” to supporting the change process at the individual, team and organizational levels. The focus of […]

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