We are steeped in a dominant story: the leader as hero. A figure who stands at the front, sees further, acts faster, and bears more responsibility than the rest. It’s a compelling tale; clean, linear, reassuring. Especially in uncertain times.
But the hero myth is heavy. It expects leaders to know, to plan, to protect, to transform. To be the first to act, the last to rest, and the one to answer for everything in between. And too often, we accept this story without question. We reward it, promote it, and replicate it in ourselves.
This series names the quieter, more subtle versions of that myth. We look at the pressure to be the one with the answers. The belief that change must be driven, planned, and owned. The idea that leadership is presence; physical, vocal, constant. And the assumption that being needed is the same as being useful.
Each post exposes one of these threads. Not to dismiss leadership altogether, but to untangle it from its most isolating and performative forms.
Because these myths do harm. They cultivate dependency. They erode trust. They shrink the space for shared contribution, for uncertainty, for learning. And they’re tiring. To the leader. To everyone else.
What if we stopped equating leadership with centrality? What if the work was not to lead from the front, but to convene the room?
Not to solve, but to surface? Not to provide answers, but to hold better questions? These reflections are an invitation to reconsider what leadership is for. And to wonder, gently: what myths are you still living, and are they still worth it?
If you have some myths you would me to explore leave a comment or reach out. Let’s myth-bust together!
How can I improve team culture?
Culture is not an abstract backdrop; it is the concrete system through which work gets done. To improve performance, stop trying to ‘fix’ your people and start shaping the environment they operate in. This guide outlines six practical levers, from behavioural norms to rituals, that allow leaders to intentionally build a culture of clarity and trust.
How do I work with colleagues who avoid difficult conversations?
Most senior leaders do not avoid difficult conversations because they are weak. They avoid them because they are managing risk, status or energy. This article applies behavioural science to identify the 5 archetypes of avoidance and provides the specific leadership moves to handle each one.
How do I lead change when people agree in public but resist in private?
Heads nod in meetings, yet behavior stays the same. This isn’t just “lack of buy-in”, it’s a biological safety response. Learn why false agreement happens and how to turn polite compliance into real ownership using behavioral science.
Is your leadership making the organisation stronger or making you indispensable?
Most leaders believe they are building empowerment and capability. Yet over time, judgement, risk, and meaning quietly route through the strongest leaders. What looks like trust becomes dependence. The real leadership question is no longer how good you are, but how necessary you have become.
The CEDAR Feedback Model: A Framework for Difficult Conversations
Stop the cycle of repeated feedback. The CEDAR model (Context, Examples, Diagnosis, Actions, Review) helps leaders break the “illusion of agreement” and turn difficult performance conversations into genuine commitment.
The BOOST Feedback Model: A Modern framework for leaders
Most feedback fails because of poor preparation. The BOOST model (Balanced, Observed, Objective, Specific, Timely) is your quality-control checklist to ensure every conversation builds trust rather than defensiveness.
How can I get my team to speak up when meetings go silent?
Silence in meetings is rarely apathy; it is a safety signal. I explain the three reasons teams go quiet (fear, futility, and overload) and the specific leadership moves to restore open dialogue.
How do I shift from seeking permission to inhabiting my authority as a leader? (Imposter Syndrome)
Do you feel your legitimacy is borrowed? Most leaders try to “fix” their imposter syndrome by working harder. Discover why the real solution isn’t confidence, it’s shifting from seeking permission to inhabiting your authority.
How do I handle passive-aggressive behaviour at work as a leader?
Leaders face a hidden threat in passive-aggressive behaviour. It erodes trust, blocks collaboration, and costs organisations billions. Learn 5 evidence-based moves to stop the spiral of incivility, protect team dignity, and resolve conflict without escalation.
The Shadow Side of the Five Movements
Even healthy teams have a dark side. Explore the “shadows” of the Five Movements model, like when “Belonging” mutates into “Artificial Harmony” or “Aligning” becomes “Rigid Dogma.” A diagnostic guide for modern leaders on how to spot and fix hidden dysfunction.
OpenSpace Beta – Niels Pflaeging and Silke Hermann – Book Summary
OpenSpace Beta is a radical 90-day model for transforming hierarchical organisations into decentralised, self-organising teams. This practical summary explains how invitation, Open Space Technology and peer governance replace command-and-control, enabling faster decisions, stronger engagement and real ownership in complex environments.
The Complexity Leadership Library: How to lead complex adaptive systems
Organisations behave like living systems, not machines. The Complexity Leadership Library introduces twenty-five leadership capabilities for leading complex adaptive systems under uncertainty.
Leadership myth: Every team needs a vision
Most teams are told they need a vision. But many teams quietly lose trust, clarity, and meaning because of it. This article explains when vision helps, when it harms, and what teams actually need instead.
Moving from conversation to commitment: Guiding groups to consensus and desired outcomes
Groups rarely struggle because they lack ideas. They struggle because their conversations do not reliably become commitments. This article explores how facilitators guide groups to consensus and desired outcomes, from shaping agreement to fostering completion, so that discussion leads to decisions that hold. It offers practical insight into IAF Core Competency D3.
Leadership habits that stick: why resolutions fail and what to do instead
Why do so many well-intentioned leadership resolutions fall apart by February? This article unpacks why traditional approaches to change fail and offers a design-based alternative grounded in behavioural science.
Everyday Habits for Transforming Systems by Adam Kahane: a practical book summary
In Everyday Habits for Transforming Systems, Adam Kahane challenges the idea that meaningful systems change comes from heroic leaders or grand transformation programmes. Instead, he offers a grounded and hopeful alternative: systems evolve through many small, everyday actions taken by people working from where they are, with what they have, inside the systems they care about. Drawing on decades of experience in complex social, organisational, and political change, Kahane introduces seven practical habits that help practitioners engage more responsibly, relate more fully, notice what is unseen, work with cracks, experiment forward, collaborate across difference, and sustain themselves over time.This summary explores Kahane’s core metaphors of carving, weaving, and sailing, his concept of radical engagement, and the discipline of working with cracks where new futures are already trying to emerge. It is written for change practitioners, leaders, facilitators, and anyone working with complexity who wants practical guidance for taking thoughtful, human-centred action without waiting for perfect conditions or complete alignment.
What do teams expect from leaders when priorities keep changing?
When leadership priorities keep changing, teams do not just struggle with execution. They struggle with meaning, trust, and motivation. This article explores what teams truly expect from leaders during constant reprioritisation, and the five leadership capabilities that help people stay engaged when change never slows down.
Seeing the work while doing the work: Facilitating group self-awareness for better outcomes
Groups often focus on what they are discussing rather than how they are working together. This guide explores how facilitators support group self-awareness in real time by noticing pace, surfacing information, making sense of patterns, and encouraging reflection. It offers practical insight into helping groups think more clearly, learn from their experience, and reach outcomes that are both meaningful and sustainable, aligned with IAF Core Competency D2.
Guiding the work: Using clear methods and processes to reach useful outcomes
Groups rarely struggle because they lack ideas. They struggle because their thinking has no clear pathway. This article explores how facilitators guide groups using clear methods and processes, from establishing context to managing group dynamics, so that discussion leads to appropriate and useful outcomes. It offers practical insight into IAF Core Competency D1.
Freedom without obligation? A quieter cost
What does citizenship ask of us beyond our rights? This reflective essay explores the quiet tension between personal freedom and responsibility to engage in community, and the unnoticed cost when we enjoy the benefits of civic life without shared ownership.
The mental model myth: why leadership thinking gets complexity wrong
Mental models are often presented as the key to better leadership. But neuroscience and complexity science tell a different story. This article challenges the mental model myth and explores why leadership change comes from interaction, not introspection.
Alone or Among: The choice of citizenship
A personal reflection on the tension between standing apart and standing with. What if citizenship is less about expertise and more about presence? This piece explores the polarity between individuality and belonging, and what it might take to return to the room.
Beginning a new conversation: Citizenship and Sustainability
I am beginning to shift my work toward citizenship and sustainability because the world is asking something different of us and me now. The challenges we face can no longer be met only through organisational lenses. They call for a deeper kind of participation, a renewed sense of stewardship, and a willingness to see ourselves as creators of community and future. This piece marks the beginning of that pivot.
The iceberg illusion: How this modern systems myth undermines real change
The Iceberg Model is one of the most enduring frameworks in systems thinking. But its promise, that by uncovering what lies beneath, leaders can solve complex problems, creates a dangerous illusion. It turns leadership into a technical exercise and overlooks the human, adaptive, and relational nature of real change. This article challenges the leadership myth embedded in the model and explores what it means to lead from within complexity, not above it.
Why silent employees are not disengaged: Debunking a leadership myth
Many leaders assume that silence means apathy or disengagement. But what if silence is something else entirely, a signal of caution, fear, or protection? This article challenges a persistent leadership myth and explores what silence really means, and what leaders can do in response.
Unlocking imagination: Evoking group creativity for better thinking together
Creativity does not happen by chance. It grows when people feel encouraged to think differently and are offered more than one way to contribute. This guide explores how facilitators draw out diverse learning styles, build confidence for experimentation, adapt methods to the needs of the group and stimulate the collective energy required for innovation. It offers practical insight into IAF Core Competency C4.
Article review: Strategic leadership at high altitude: Investigating how AI affects the required skills of top managers
Artificial intelligence is changing the nature of executive decision making and redefining what leaders contribute. This review highlights four leadership capabilities identified in new research that will help leaders navigate the growing presence of intelligent systems in their organisations.
Navigating tension: Managing group conflict to strengthen participation
Conflict is not a disruption to facilitation. It is a vital part of how groups learn, mature and make honest decisions. When managed with skill, disagreement becomes a source of insight rather than division. This guide explores how facilitators help individuals surface assumptions, provide safe spaces for tension to emerge, balance behavioural dynamics and recognise the value of conflict in group decision making, offering practical insight into IAF Core Competency C3.
How do I lead with clarity when conflict feels personal?
When leadership moments feel personal, it’s easy to react. But what if we centred ourselves, got curious, and chose a more intentional way forward? This piece explores the CPR method as a way to lead through conflict without losing connection.
What can I do to influence upwards more effectively before and during key meetings?
Influencing upwards is harder than it looks, especially when leaders shift position once the room fills. These evidence-based strategies show how to steady the ground before and during key meetings so your ideas have a better chance of taking hold.
Honouring diversity: Creating the conditions for inclusive participation
Honouring diversity is more than acknowledging difference. It is the craft of creating conditions where every participant feels able to contribute with confidence. This guide explores how facilitators build trust, recognise barriers, activate diverse perspectives and cultivate cultural sensitivity, offering practical insight into IAF Core Competency C2.
Communicating for participation: Enabling clear, inclusive and confident group dialogue
IAF Core Competency C1 invites facilitators to communicate in ways that widen participation, deepen listening and strengthen group connection. This article explores the five strands of participatory and interpersonal communication, why they matter and how they shape the quality of group work. With practical reflections, examples and practice lists, it offers a grounded guide for anyone who wants to help people speak honestly, listen fully and think well together.
Why Tuckman’s team development model no longer fits 21st century teams
Tuckman’s team development model shaped leadership thinking for decades. But modern teams are more fluid, diverse and interdependent than the world it was built for. This article explores why the classic five stages no longer fit today’s work and introduces a contemporary five-movement pattern for leading teams through complexity.
Introducing the Team Dynamics Framework for better team performance
The Team Dynamics Framework is a practical, research-informed model that helps teams understand how they think, work, and align. This article introduces the framework and the supporting diagnostics
Preparing time and space: Creating the container for effective group work
Effective facilitation begins long before the conversation starts. IAF Core Competency B2 encourages facilitators to prepare time and space with intention so that people can think clearly, contribute openly and work together with confidence. This article explores how physical space, timing and atmosphere quietly shape group behaviour and offers practical reflections, examples and questions to help facilitators create environments that support healthy, meaningful dialogue.
Start With Why Is a Leadership Myth: What Leaders Should Do Instead
Many leaders rely on the idea of “starting with why”, but this approach often oversimplifies how commitment forms. This article explains why purpose is not the starting point of leadership and shows how conversation, connection, and shared ownership build genuine engagement.
Selecting clear methods and processes: Laying the foundations for effective group work
IAF Core Competency B1 focuses on selecting methods and processes that fit the people, the purpose and the moment. This article explores how facilitators can foster open participation across cultures and identities, support varied learning and thinking styles, and choose processes that lead to high-quality, usable outcomes. With practical reflections and guiding questions, it offers a grounded approach to designing group work that is both inclusive and effective.
The leadership myth that transformation programmes save organisations
Many leaders still believe that a transformation programme can save an organisation, yet most large scale change efforts fail because they treat complex systems as if they can be controlled through planning. This article exposes the leadership myth at the heart of transformation, explains why organisations remain drawn to big programmes, and shows what research on complex adaptive systems reveals about how change really happens. It offers practical guidance for leaders who want to create real, sustainable transformation through learning, interaction, and shaped conditions rather than rigid roadmap
Why the leadership myth that a good plan guarantees successful change still misleads
Many leaders still believe that a good plan guarantees successful change. This view, inherited from a more predictable era, persists in organisations that value control and certainty. Yet research from thinkers such as Kotter, Stacey, and Snowden shows that in complex environments, outcomes emerge through adaptation, not execution. This article explores why the myth endures, the costs of over-planning, and the practices that help leaders lead through learning rather than prediction.
Managing multi-session work: Holding the arc of the facilitation journey
Multi-session facilitation asks more of us than running a sequence of workshops. It requires holding the arc of the work, sustaining partnership with the client and designing a journey that can adapt as people learn. This article explores IAF Core Competency A3 and offers practical reflections, examples and questions to help facilitators manage long-form engagements with clarity and care.
Designing for what matters: Creating processes that support meaningful facilitation
Effective facilitation begins with a design that fits the people, the purpose and the culture. IAF Core Competency A2 Design and Customise Applications invites us to look beneath the presenting problem, understand the organisational environment and create processes that help groups work honestly and constructively. This article explores the four strands of thoughtful design, supported by practical reflections, examples and questions that help facilitators craft sessions with clarity and care.
Working in partnership: The foundation of effective facilitation
Effective facilitation begins long before a group gathers. IAF Core Competency A1 Develop Working Partnerships, invites us to build partnerships rooted in trust, clarity, and shared responsibility. This article explores the three strands of strong working partnerships, why they matter, and what happens when they are overlooked. With reflective questions and practical guidance, it offers a steady foundation for anyone designing conversations that help people think and work well together.
The leadership myth that culture is ‘soft stuff’: why this belief harms performance
Many leaders still describe culture as “soft stuff”, something intangible that sits alongside the real work of strategy, planning, and execution. Yet decades of organisational research show the opposite: culture is a powerful driver of behaviour, performance, and long term results. When leaders overlook it, they miss the hidden forces shaping how decisions are made, how people collaborate, and how strategy is interpreted. This article challenges the leadership myth that culture is soft, explores why the belief persists, and shows how culture functions as strategic infrastructure rather than atmosphere. It also offers reflective questions to help leaders bring culture back to the centre of their thinking.
Debunking the leadership myth that people do not like change
The belief that people dislike change is one of leadership’s most persistent myths. In practice, people embrace change when it is meaningful, fair, and well supported. What they resist is loss, confusion, or inconsistency. This article unpacks the research, explores examples from organisations, and offers practical questions to help leaders design change that people can actually commit to.
How can I get more accountability in my team?
Accountability is not something you force. It is something people choose when clarity and ownership are strong. This article introduces a simple two by two model that shows the four accountability zones and how leaders can rebuild clarity, strengthen ownership, and create a culture where people follow through because they want to.
How to craft a compelling business case: a leadership guide
A business case is more than a technical document. It is a moment of leadership that creates clarity, builds trust, and earns genuine commitment. This guide explores practical principles for shaping a compelling business case that people believe in and want to support.
Why the leadership myth that leaders must have all the answers still misleads
Many leaders still inherit the idea that they must have all the answers. It is a belief shaped by the industrial age, reinforced by organisational culture, and sustained by our collective discomfort with uncertainty. Yet research from thinkers such as Heifetz, Senge, and Edmondson shows that knowing is not the work of leadership. The real task is to create the conditions where people can think, learn, and sense what the system needs next. This article explores why the myth endures, the cost of pretending to know, and the practices that help leaders move from answer giver to steward of shared insight.
Why the leadership myth “If You Can’t Measure It, You Can’t Manage It” misses the point
“If you can’t measure it, you can’t manage it” is one of the most persistent leadership myths. Often attributed to Peter Drucker, it distorts his thinking. This essay explores why measurement brings comfort but not always insight, and why true leadership begins where data ends.
What gets measured gets managed: why leadership needs more than metrics
“What gets measured gets managed” is one of leadership’s most quoted lines, often credited to Peter Drucker. Yet the phrase hides a deeper truth. Measurement can guide or distort, depending on intent. When leaders use data to learn rather than to control, numbers become tools for meaning. This article explores how to build a healthier relationship with metrics in complex organisations.
People don’t leave jobs; they leave managers and other half-truths about why people quit
The phrase “people don’t leave jobs; they leave managers” feels true, but it tells only part of the story. This article unpacks the evidence behind the myth, revealing how turnover reflects not just bad bosses but broken systems, poor design, and misaligned purpose. Explore what really drives people to stay, to leave, and to lead better.
Culture eats strategy for breakfast: What the famous quote gets wrong (and right)
“Culture eats strategy for breakfast” is one of the most quoted, and misquoted, lines in business. Peter Drucker never said it, yet it endures because it feels true. This essay explores where the phrase came from, what research really shows about culture and strategy, and why effective leaders treat them not as rivals but as partners in shaping organisational success
How to get more value from executive coaching: 10 Practices that create real change
Coaching becomes powerful when the coachee treats it as an active craft, not a passive conversation. These are the ten practices that consistently turn coaching into real change in work, behaviour, and leadership.
Starting my volunteering journey with Catchafire – Patagonia Action Works
I have joined Patagonia Action Works (Catchafire) as a volunteer and will be offering executive coaching and leadership support to organisations working for environmental impact. This is a way of giving back through my craft, helping mission driven groups clarify thinking, strengthen decisions, and make progress on what matters.
How can I mentor a new strategic contributor during their first 100 days?
Being asked to mentor a new contributor is not a small task. Their first 100 days shape how they see the organisation, how they frame problems, and how they show up in the work. This article offers a practical, evidence-based mentoring frame to help contributors become pattern spotters, insight generators, and partners in strategic thinking.
The stress management realm of emotional intelligence (EQ-i)
In the EQ-i model, stress management is not about eliminating pressure. It is the art of staying steady while conditions intensify. This realm includes stress tolerance, flexibility, and optimism. Together they describe how leaders preserve choice, clarity, and direction under load.
Optimism: How to strengthen constructive interpretation under pressure (EQ-i)
Modern leadership involves exposure to continuous strain. Priorities shift, expectations escalate, and results are scrutinised in real time. In this climate it is easy for the emotional system to tilt towards threat interpretation. Optimism is not cheerfulness or naïve positive thinking. It is the […]
Leading in complexity: How pilots, probes, and experiments help organisations learn their way forward
In a world of volatility and uncertainty, traditional planning falls short. This article explores how pilots, probes, and experiments help leaders navigate complexity, build resilience, and foster curiosity. Learn practical ways to turn uncertainty into a learning advantage through small, safe-to-fail actions that reveal what truly works.
Stress tolerance: how to stay steady when pressure is rising (EQ-i)
Stress in leadership is constant, not occasional. In the EQ-i, stress tolerance reflects the capacity to stay grounded, clear, and intentional while activation is rising. This piece explores why stress tolerance matters within the EQ-i model and introduces practical practices leaders can use before, during, and after pressure to preserve clarity, composure, and effectiveness.
What should I do when someone on my team cries repeatedly at work?
When someone on your team cries at work, it can feel awkward and concerning. This guide explores what tears may signal and offers grounded, human ways for leaders to respond and support people well.
How can I get my team aligned and more focused? (4DX Methodology)
Most teams struggle not from lack of effort but from scattered attention. The Four Disciplines of Execution (4DX) offer a simple, proven way to focus on what matters most, act with purpose, and sustain momentum through shared accountability.
I’m burnt out — What can I do to reclaim my energy and focus as a leader?
Feeling drained, distracted, or disengaged? Psychologist Christina Maslach’s research shows that burnout stems from six key mismatches between people and their work: workload, control, reward, community, fairness, and values. Drawing on various studies this guide applies Maslach’s framework to leadership today, offering practical, research-based ways to restore energy, purpose, and balance before burnout takes hold.
Flexibility: Adapting your emotions, thinking and behaviour to changing realities (EQ-i)
Emotional flexibility is the ability to adapt your thinking, emotions and behaviour while staying grounded. This guide offers practical exercises to stay calm under change, shift perspective and grow through uncertainty.
The decision making realm of emotional intelligence
The decision-making realm is where emotion and reason meet to shape our choices. It is not about removing feeling but refining it into discernment. Through problem-solving we learn to stay with complexity until clarity emerges. Reality-testing keeps us grounded in what is true rather than what we wish to be true. Impulse control gives us the space to act with intention rather than reaction. When these capacities align, decision-making becomes an act of stewardship, guiding us to respond with wisdom, care, and courage.
Impulse control: Managing reactions under pressure (EQ-i)
Impulse control is the capacity to stay calm and deliberate under stress. This page explores how leaders can pause before reacting, reframe urgency, and create rituals that reset emotional control after mistakes.
Reality testing: How to see clearly and decide wisely
In the noise of modern leadership, it is easy to mistake confidence for clarity. The faster decisions are made, the more tempting it becomes to rely on instinct, assumption, or emotion rather than evidence. Reality testing is the emotional intelligence skill that keeps perception […]
Problem solving: How to think clearly and act wisely under pressure
Learn how to strengthen your problem-solving skills through six emotionally intelligent practices. Discover how to balance logic and emotion, make clear decisions under pressure, and turn complex challenges into opportunities for learning and trust.
How can I get change to stick? (BJ Fogg’s B=MAP)
Making Change Stick explores why most change efforts fade and how to design behaviour that lasts. Drawing on BJ Fogg’s B = MAP model: Motivation, Ability, and Prompt. It shows that sustainable transformation depends less on willpower and more on thoughtful design. Through practical insights and examples, it invites leaders to make the right behaviours easy, meaningful, and natural. Change sticks when we stop pushing harder and start shaping conditions where people can succeed.
The interpersonal realm of emotional intelligence
The interpersonal realm of emotional intelligence is where self-awareness meets connection. It includes the capacities of interpersonal relationships, empathy, and social responsibility, the foundation for trust, compassion, and collaboration. When we build authentic relationships, understand others deeply, and act with care for the greater whole, we transform emotional insight into meaningful connection.
Empathy: How to understand others and strengthen connection
Empathy is the foundation of trust and understanding. This guide explores how to strengthen your capacity to recognise and respond to others’ emotions with care and accuracy. Includes six practical exercises to cultivate empathy in daily interactions.
Social Responsibility: How to act for the common good with integrity and care
Social responsibility sits at the heart of emotionally intelligent leadership. This guide explores how to act with awareness of others, contribute meaningfully to teams and communities, and balance personal goals with collective good. Includes six practical exercises to strengthen empathy, fairness, and shared purpose.
Career Ambition
Career ambition is about shaping your direction with curiosity and courage. Explore what holds leaders back, what enables growth, and how to develop a purposeful and sustainable career path.
Interpersonal Relationships: How to build trust and connection that endures
Interpersonal relationships are the foundation of emotional intelligence. This EQ-i guide shows how to build trust, connection, and collaboration that endure. Through six evidence-based practices, learn how to strengthen relationships and create a culture of mutual respect and belonging.
How can I get better as a leader at receiving feedback? (RADAR process)
Receiving feedback is one of the hardest skills for any leader to master. As an executive coach, I’ve seen how defensiveness can block growth and trust. The RADAR process: Repeat, Ask, Discuss, Align, Reflect, offers a practical way to stay open, calm, and constructive. This article explores how each step transforms feedback from criticism into connection, helping leaders build stronger relationships, deepen self-awareness, and turn difficult conversations into opportunities for real progress.
How to make team charters work: eight shifts that build alignment and trust
Most teams build charters to align around purpose and values, yet the document often fades after the workshop. This guide explains practical shifts that turn team charters into living agreements that strengthen trust, clarity and collaboration.
How do I lead when people lack confidence?
Confidence does not appear on command; it grows from evidence, belonging, and rhythm. When people doubt their capability, leaders can help them rebuild belief through intentional design. This piece explores six practices grounded in behavioural science and everyday leadership experience. A practical, human answer to the question: How do I lead when people lack confidence?
Five questions that change everything – John Scherer – Book summary
Five Questions That Change Everything by John Scherer offers a simple reflective practice for authentic leadership and personal growth. This practical summary explores the five questions and how to use them in everyday work and life.
How do I decide when both options seem right? (Managing polarities)
Most leadership challenges are not about choosing between right and wrong, but between two versions of right. This article explores how to recognise and manage those recurring tensions, known as polarities, so that leaders can balance control and trust, stability and change, without losing coherence.
How can I tell what kind of problem I’m really facing, and lead accordingly? (Cynefin framework)
How can you tell what kind of problem you’re really facing and lead accordingly? Using the Cynefin Framework, this article explores how leaders make sense of complexity, adapt their approach across five domains, and find clarity amid uncertainty. A practical guide to leading with awareness, experimentation, and collective sensemaking.
How can I stay calm under pressure? Stop, Breathe, Refocus, Choose
When pressure rises, most of us speed up. We act before we think. The simple sequence Stop, Breathe, Refocus, Choose helps leaders reclaim presence in the moment, quiet the body’s stress response, and choose composure over reaction. A practical guide to staying calm under pressure.
Sharpening the Axe: How leader and teams build their SHARP EDGE
Like the woodcutter who paused to sharpen his axe, effective leaders know progress requires renewal. The SHARP EDGE framework helps teams reflect, refocus, and stay sharp over time.
The Circle of Control: Leadership, choice, and the discipline of attention
Leadership maturity begins where control ends. The Circle of Control reminds us that what defines us is not what happens, but how we meet what happens. This piece explores the mindset that turns reaction into responsibility.
The paradox of performance: Why senior leaders need space, not speed
In today’s leadership culture, speed often masquerades as competence. This article explores why constant urgency narrows judgement and how senior leaders can restore reflection, clarity and performance through simple disciplines, including executive coaching. Slowing down may be the most strategic move a leader can make.
E + R = O: The leadership mindset that separates reaction from response
Discover how great leaders use the E + R = O formula: Event plus Response equals Outcome, to stay composed, intentional, and effective under pressure. Learn practical ways to lead with awareness, shape outcomes through choice, and build a culture of conscious leadership grounded in self-awareness and reflection.
How can I find more meaning in my leadership role? (The practice of job crafting)
Many leaders reach a point where their work feels effective but empty. This article explores how job crafting helps leaders rediscover purpose by reshaping what they do, who they connect with, and how they interpret their work, drawing on research from Wrzesniewski and Dutton, Gallup, McKinsey, and Deloitte.
What is executive coaching and how can it help senior leaders?
Executive coaching gives senior leaders a confidential space to think, challenge assumptions, and act with greater clarity. This article explores how coaching helps leaders navigate complexity, improve decision quality, strengthen resilience, and align culture and strategy for lasting impact.
Why the Five Dysfunctions of a Team fail and what works better
Patrick Lencioni’s Five Dysfunctions of a Team is one of the most popular leadership models today. Its simplicity and storytelling make it appealing, yet it misses how real teams grow. This article explores why the model falls short and introduces a more human, sustainable alternative: the Living Cycle of Team Effectiveness, built around Safety, Dialogue, Clarity, Accountability, and Learning to create lasting team performance.
How can I create real clarity in my team? (Clarity Canvas)
Most teams don’t fail for lack of effort but for lack of clarity. The Clarity Canvas helps you move from vague expectations to shared commitments, turning accountability into partnership. Learn how to create clarity without control and build a team that knows what “good” looks like.
The self-expression realm of emotional intelligence
Self-expression is how we bring our inner world into the outer one. In the EQ-i model, it includes emotional expression, assertiveness, and independence. Together, these skills shape how we share feelings, state needs, and act with confidence.
Independence: How to trust your own judgement and act with confidence
We live in cultures that prize collaboration and connection. In workplaces, “team player” is often the highest compliment, while in families and communities, loyalty and togetherness are praised as the ultimate virtues. Yet beneath this emphasis on belonging lies a quieter challenge: the ability […]
Assertiveness: How to voice needs with respect and clarity
Assertiveness sits between silence and aggression. It is the practice of voicing your needs with clarity while respecting others. This article explores why assertiveness matters for resilience, decisions, and relationships and introduces eight practices to help you build confidence, set boundaries, and engage in honest dialogue
How can I set boundaries with my team that create clarity and improve performance?
Setting boundaries is not about control but clarity. Learn how to use boundary mapping to create shared agreements that build trust and improve performance.
How do I help my team move beyond grumbling?
Grumbling is part of organisational life, but when it becomes the culture, energy drains away. This article explores five research-based pathways leaders can use to shift teams from complaint to contribution, rekindling agency, pride and possibility.
Emotional expression: How to communicate feelings with clarity
Emotional expression helps us connect, decide, and lead with clarity, yet many find it difficult. Discover why it matters and how to voice feelings with confidence and authenticity.
How do I lead my team through uncertainty and build resilience?
In times of uncertainty, strategy alone is not enough. Learn ten practical ways leaders can help their teams steady themselves, build resilience, and sustain trust and creativity in the face of constant change.
How do I answer tough questions under pressure without losing composure?
Learn how to answer tough questions under pressure with clarity and confidence. A simple five-step approach to stay calm, connect, and lead.
The self-perception realm of emotional intelligence
The most important conversations we ever have are the ones we have with ourselves. Who am I? What do I believe about my abilities? What am I working toward, and why does it matter? These questions are not abstract. They shape how we respond […]
Self-Actualisation: How to live into your potential with emotional intelligence
Self-actualisation is more than achievement, it is the lifelong pursuit of meaningful goals that reflect your values, strengths, and potential. This article explores why self-actualisation matters and offers eight practical exercises to help you align daily choices with long-term purpose.
How can I identify my leadership strengths? (VIA Character Strengths)
How can I identify my leadership strengths? This article explores strengths-based leadership through VIA Character Strengths. Discover all 24 VIA strengths explained in depth, plus ten practical ways to bring strengths into business leadership.
Self-Regard: Respecting yourself, warts and all
Self-regard is the capacity to respect yourself with both strengths and imperfections intact. This article explores why it matters for resilience, decision-making, and leadership, and offers eight practical exercises to help you build steadier self-worth.
Emotional Self-Awareness: The Foundation of EQ
Emotional self-awareness is the starting point for emotional intelligence. This article explores what it is, why it matters for leadership and life, and offers eight practical exercises, from daily reflection to emotional mapping, that build deeper understanding of your inner world and its impact on others.
How can I leave work at work without feeling guilty?
Leaders often ask, “How do I leave work at work?” This article explores boundaries, recovery, role transitions, autonomy, and resource management. Grounded in research and written with a reflective tone, it offers practical ways to switch off and reclaim balance without guilt.
How can I say no at work without damaging relationships?
Saying no at work is not easy. Many of us keep saying yes out of habit or fear, but it leads to stress, burnout, and strained relationships. This post explores how to say no at work without damaging trust or respect, using a simple rhythm: acknowledge • pause • respond.
How can I spend less time in meetings and make better decisions?
Tired of endless meetings? Learn how to reclaim time by distinguishing between one way and two way door decisions, empowering people, and making meetings matter again.
How can I know which decisions to make alone and which to share?
The Waterline Principle helps leaders and teams decide when to act alone and when to consult. It offers a shared language for risk and responsibility, anchored in three questions: the upside, the downside, and whether you can truly live with the loss.
How can I make my meetings more effective?
Most meetings drain time without delivering value. Research shows up to one third are unnecessary and 35% unproductive. This article explores ten practical yet human-centred ways to make meetings meaningful, focused, and effective.
Should leaders be friends with the people they lead?
Should leaders be friends with employees? Explore the benefits, risks, and strategies to balance trust, fairness, and performance at work.
How can I build trust at work? (Three Dimensions of Trust)
Explore the three dimensions of trust; character, communication, and capability, with simple practices to strengthen collaboration and confidence at work.
How can I get my team to think differently? (DeBono Six Hats)
Teams often get stuck in the same patterns of talk. De Bono’s Six Thinking Hats offer a way to think differently, creating space for facts, feelings, risks and possibilities to emerge in turn.
Stewardship and the Time to Think practices
Discover how Nancy Kline’s Ten Components of a Thinking Environment help leaders practise stewardship, build trust, and create shared responsibility.
How can I cope better as a leader?
Discover how proactive coping helps leaders build resilience, anticipate challenges, and cope better in today’s volatile workplace.
How can I stay resilient every day and keep my emotions in check as a leader?
Resilient leaders are not born, they are built through daily practices that strengthen emotional self-regulation. From mindfulness and reflection to protecting boundaries and practising gratitude, leaders can create stability for themselves and their teams. This guide explores five proven strategies backed by research to help leaders stay composed, focused, and effective in the face of pressure.
How do I use OKRs to give my team focus?
Learn how to use OKRs to give your team focus. Discover their origins, benefits, pitfalls, and practical steps to connect daily work with purpose.
How do I rebuild trust and resilience in my team after constant change?
When a team has faced layoffs, turnover, and shifting leaders, stability becomes the true test of leadership. This guide shows how to rebuild trust and resilience after constant change by focusing on four resilience behaviours, shared identity, and strengths-based teaming. It also offers a clear sixty-day path for creating steadiness your team can believe in.
How can I influence others without manipulating them?
This guide explores how to influence others without manipulating them, introducing five respectful approaches that build trust, commitment and genuine buy-in.
How can I clarify decision rights to make my meetings more effective?
Unclear decision rights are one of the biggest reasons meetings stall. In this article, I explore five ways decisions can be made and offer practical invitations for leaders who want to bring more clarity, trust, and accountability into every meeting.
What should I do when an employee hates their job but won’t quit?
A team member dislikes their role but refuses to resign. As a leader, how do you respond? This article explores five research-based frameworks that explain why people stay unhappy in jobs and what you can do to re-engage them with meaning, trust, and choice.
How can I lead people who are older and more experienced than me?
Being promoted early can feel daunting when you are asked to lead older, more experienced colleagues. This article explores four proven psychological theories, impression management, social identity, leader–member exchange, and self-determination, that help young leaders show up with steadiness, build belonging, earn trust, and empower ownership.
How can I lead when I disagree with decisions from above?
When senior leaders choose a path you would not, how do you respond without losing integrity or influence? This post explores evidence-based practices for regulating your reactions, acknowledging loss, practising self-compassion, reframing the situation, and grounding in values so you can lead with steadiness through disagreement.
How can I lead with authority when I don’t have all the answers?
How can you lead with authority when you don’t have all the answers? Drawing on behavioural science and self-stewardship, this article explores impostor phenomenon, self-compassion, growth mindset, tolerance of ambiguity, and narrative identity to help leaders stay steady and trusted in uncertainty.
How can I manage conflict between strong personalities at work?
Conflict between strong personalities can drain a team or strengthen it. Leaders who steward these moments with care can turn heated clashes into progress. This guide shows six evidence-based approaches and practical tools to host conflict in ways that protect dignity, regulate tension, and anchor people in shared purpose.
What do I do if my team keeps missing deadlines despite reminders?
When teams keep missing deadlines, reminders and escalations rarely fix the real problem. This guide explains why deadlines slip and how leaders can redesign commitments, accountability and support so work gets delivered reliably and with less stress.
How can I motivate a burned-out team?
Burnout is at record levels in 2025, with two-thirds of employees at risk. Drawing on Maslach’s burnout framework, this guide shows leaders how to motivate burned-out teams by addressing six critical mismatches in hybrid workplaces.
How do you lead when trust has been broken?
When trust is broken in leadership, clarity and control rarely repair it. This article explores the psychology of trust: ability, integrity, benevolence, fairness, and psychological safety and offers practical ways leaders can rebuild confidence through convening, fairness, and community.
Why do my town halls (and webinars) fall flat?
Town halls and webinars are efficient at spreading information but rarely build ownership. This article explores why big formats fall flat, using insights from behavioural science and group psychology. It also shows how to redesign gatherings, physical or virtual, so people co-create meaning, commit to action, and leave with a sense of shared ownership rather than passive compliance.
What questions should I ask myself in a weekly leadership review?
At the end of each week, leaders face a choice: carry the weight of unfinished tasks into Monday, or pause long enough to notice what truly mattered. A weekly leadership review is less about checking boxes and more about asking better questions, about wins and losses, pride and gratitude, and the priorities that will shape the week ahead
What should I do in the first 60 days of leading leaders?
Stepping into a role leading leaders is one of the toughest transitions in management. This 60-day plan offers research-backed guidance on how to listen, build trust, create alignment, and empower your leadership team, setting a foundation for performance and culture that lasts well beyond the early weeks.
I have just been made a team leader — where do I start? A 60-day plan for new leaders
Just promoted to team leader? Your first 60 days set the tone for trust and performance. This guide offers a practical roadmap in four 15-day phases, balancing early wins with building a culture of belonging and accountability.
How can I handle a toxic but talented employee at work?
What do you do when one of your top performers is also the most toxic presence on your team? This article explores five leadership lenses that reveal the hidden costs, relational fractures, and cultural risks of tolerating toxicity, and offers practical moves to protect trust, balance results, and safeguard the future of your team
What should leaders do when a team member is often absent or quiet quitting?
When a team member is often absent or quietly disengaged, leaders face a tough choice. Should they tighten policies or start with connection? This post explores how to balance compassion with accountability, using coaching stories, practical steps, and HR guidance to help leaders respond with confidence and fairness.
How do I respond when a team member goes to peers first instead of me?
What should you do when a team member goes to peers first instead of you? It can feel like being bypassed, but it is also a signal worth listening to. This article explores what it really means, why people turn sideways before up, and how leaders can respond with trust rather than defensiveness.
How do I deal with a team member who refuses to help others?
What if a colleague’s refusal to help is not the problem, but the signal? Discover three leadership lenses: culture, structure, and systems, that turn frustration into collaboration.
How can I create a positive climate for organisational change?
Organisational climate is the “everyday weather” of work that shapes whether change efforts succeed or fail. Unlike culture, climate can shift quickly and leaders play a decisive role in creating clarity, trust, fairness, and psychological safety. This article explores six facets and five levers leaders can use to build a true climate for change.
How can I deal with inappropriate jokes or humour at work?
When jokes at work cross the line, leaders are often unsure whether to ignore it, enforce policy, or step in directly. This guide offers practical ways to address inappropriate humour, protect trust and build a respectful, inclusive team culture.
How can I deal with a team member who is always complaining?
Complaints are part of every workplace, but when one person constantly complains, it can drain energy, damage trust and undermine performance. This guide explores why people complain and how leaders can respond in ways that build ownership, accountability and engagement rather than defensiveness.
How can I help a team member receive feedback without getting defensive?
Defensiveness can derail feedback conversations. This article explores why people react defensively, what behavioural science reveals, and how leaders can respond. From practical models to self-awareness practices, discover strategies to turn defensiveness into growth, build psychological safety, and create a culture where feedback strengthens rather than divides.
How to handle a team member who dominates meetings?
When one person dominates meetings, valuable ideas are lost, engagement drops and frustration rises. This guide offers practical facilitation strategies to balance participation, engage quieter voices and create meetings that work for everyone.
How can I cultivate strong relationships in a hybrid or remote-team?
Hybrid work has changed how teams connect. Learn how to build trust, create equity, and design simple rituals that foster belonging in remote and hybrid teams.
How do I support mental wellbeing while maintaining performance?
Discover how workplace wellbeing drives sustainable organisational performance. Explore behavioural, systemic, and relational strategies to prevent burnout, boost engagement, and build resilient, human-centred workplaces.
How do I stop my team getting distracted?
A practical guide to reducing distraction at work by redesigning how teams focus. Through four pillars: connection, environment, system, psychology. it shows leaders how to protect attention, cut interruptions, and build shared commitment, with actionable tips, micro‑stories, and reflection questions for sustained team focus and performance.
How do I deal with team members who don’t want to join team events?
When team members regularly avoid team events, it is often a signal that gatherings are not meeting real needs. This guide explores how leaders can redesign team events to rebuild belonging, ownership and genuine commitment.
How do I get my team to turn their cameras on?
Many leaders struggle with cameras staying off in virtual meetings. This guide explores practical ways to build presence, trust and engagement in remote and hybrid teams rather than relying on camera rules.
How do I handle recurring performance issues in my team?
Recurring performance issues in teams can frustrate leaders and lower standards. Learn how to handle recurring problems constructively through the Five Lenses of Performance, giving feedback that builds accountability, strengthens trust, and even works when you lead without formal authority.
How do I lead people from different cultures?
Leading across cultures means adapting to very different expectations about communication, feedback, leadership, and time. Drawing on Erin Meyer’s Culture Map, this article explains the eight dimensions of cultural difference and offers practical tips and reflective questions for managers of global teams. By developing cultural intelligence, leaders can turn diversity into a strength and build more effective, collaborative teams.
How can leaders say no without damaging relationships?
Many leaders struggle to say no without upsetting others. This article explores why saying no feels so hard, how culture shapes our responses, and practical strategies to set boundaries while preserving trust and respect.
How to run a Future Search: A guide to building common ground for action
Discover how to run a Future Search that gathers every key voice, explores the past, creates a shared vision, and commits to action in just three days.
From Leaders to Connectors: Rethinking the centre of the room
Inspired by Peter Block’s Connecting for Common Good series, this blog explores the shift from leader to connector: building trust, belonging, and shared accountability through everyday habits, cultural practices, and real-world examples from around the globe.
How can I make my team more accountable?
Accountability is not about keeping score, it is about connection and choice. In this article, we explore the shift from leader-enforced rules to a culture where the team holds itself accountable. Includes the top barriers, enablers, and five self-coaching questions for leaders.
Every wall has a crack and therefore a possibility
Every tough situation we face has hope, if we are capable of standing back and seeing the possibility. A short piece on finding and creating hope.
How to run an Appreciative Inquiry Summit: A guide to whole-system, strengths-based change
An Appreciative Inquiry Summit brings the whole system together to imagine its best future and design strengths-based change. This guide explains how to run an AI Summit and turn large gatherings into spaces of shared vision and committed action.
How to run an Open Space: A guide to hosting self-organising meetings
Discover how to run an Open Space: a dynamic large-group facilitation method that hands the agenda to participants and sparks self-organising action. This practical guide explains the process, principles, hosting tips, and real-world examples so you can create events where energy, ownership, and collaboration thrive.
How to run a World Café: step-by-step guide to facilitating large-group dialogue
World Café is a powerful large-group facilitation method that helps organisations and communities surface collective insight and shared ownership through meaningful conversation. This step-by-step guide shows how to host a World Café, craft powerful questions and design conversations that lead to lasting change.
Connecting for the common good – Session 5 – Peter Block
Yesterday saw the fith and final session of the Connecting for the Common Good series by Peter Block and friends. Here is my summary of the session:
Flawless Consulting – Peter Block – Book Summary
Flawless Consulting by Peter Block is a foundational work on building trust-based partnerships with clients. This practical summary highlights the key ideas, mindsets and behaviours that help consultants, facilitators and leaders create sustainable results through authentic partnership.
Connecting for the common good – Session 4 – Peter Block
Below is my fourth sketchnote (more note than sketch) on the fourth session with Peter Block on Connecting for the common good. Generative Journalism was front and centre of the session, with Peter Pula (website) explaining what it is and how WE can make it […]
Connecting for the common good – Session 3 – Peter Block
This is my third session attending Connecting for the Common Good with Peter Block. As always, some great conversations and ideas. There are two more in the series. See HERE to attend. Here is my sketchnote summary of the session:
Connecting for the common good – Session 2 – Peter Block
Yesterday I attended the second session by Peter Block on “Connecting for the common good”. A great follow on session with new people to meet and exchange ideas with. There are three more in the series. See HERE to attend. Here is my […]
Connecting for the common good – Session 1 – Peter Block
Yesterday I attended a session by Peter Block on “Connecting for the common good”. As always engaging, energising and motivating. There are four more in the series. See HERE. Here is my sketchnote summary of the session:
Activating the common Good – Peter Block – Book Summary
The book in 3 sentences Peter Block challenges the dominant “business perspective”, built on scarcity, consumption, and institutional control, and offers a new story: the common good perspective, where citizens reclaim agency through trust, local action, and relational care. He argues that real change happens […]
The answer to how is yes – Peter Block – Book summary
The full title is “The Answer to How is YES: Acting on what matters.” The book in 3 sentences Peter Block argues that our obsession with asking “how?” masks a deeper avoidance of personal responsibility and purpose. Instead of chasing solutions, we should begin by […]
Stewardship – Peter Block – Book Summary
Stewardship by Peter Block is a foundational work on shifting leadership from control to service. This practical summary highlights the ideas that support trust-based partnership, shared accountability and long-term responsibility in organisations.
Community: The Structure of Belonging by Peter Block – Book summary
A practical summary of Peter Block’s Community: The Structure of Belonging, highlighting the key ideas that help leaders, facilitators and community builders create genuine belonging, trust and shared ownership.
The Empowered Manager – Peter Block – Book Summary
The book in 3 sentences The Empowered Manager is a practical guide for managers who want to lead with integrity, not control. It shows how managers can choose partnership over hierarchy, service over self-interest, and accountability over compliance. By making these personal shifts, managers can […]
Business Transformation Compass – regeneration
Just & regenerative business guide from Forum for The Future: https://www.forumforthefuture.org/Handlers/Download.ashx?IDMF=03382fe2-0bf6-42c0-9d2c-fbaa962a78f0
Mapping the future- Semiotic square
Link to Medium post: https://benzweibelson.medium.com/the-semiotic-square-and-systemic-logic-a-technique-for-multiple-futures-206b996cf30f
Mentoring hub – A range of resources
This is a hub of resources around mentoring. Within it you will find a range of links and recommendations that may help you on your journey to become a mentor or being an even better one. If you have any additional resources you think […]
Article: In Team We Trust
The authors have uncovered ways to build high psychological safety and trust cultures in workplace teams. The rewards? Higher purpose and performance. — Read on www.talent-quarterly.com/in-team-we-trust/
Whole brain leadership
Research around whole brain thinking and a simple coaching tool to support right brain thinking.
Article: How to Assess Uncertainty in an Unpredictable World
LINK to an article on “How to Assess Uncertainty in an Unpredictable World”
Article – Boundary management
link to article on boundary management
Resource – The IPK Design Kit
» The IPK Design Kit — Read on www.i-p-k.co.za/ipk-design-kit/
Website – Cultural Maturity – A Blog for the Future
Cultural Maturity – A Blog for the Future — Read on culturalmaturityblog.net/
Book summary – Stewardship
Book summary of Stewardship
Link – Cynefin Wiki
Link to the Cynefin wiki
Article – Maturity Mapping
Maturity Mapping overview and its connection to cynefin and Wardley mapping
paper: Draw your organization
Paper: Draw your organization – A
solution-focused theory-method
for business school challenges
and change
Exercise – left hand column
www.linkedin.com/posts/antlerboy_redquadrant-the-left-hand-column-exercise-activity-6767713555874742272-M8yo Classic exercise based on similar in Senge’s Fifth Discipline. This is by Benjamin Taylor.
Article – A Compendium of Managing Complex Systems
Save for later” The picture is used by a Complexity advocate to conjecture that complex systems cannot be managed. This is not correct, as many of the claims made by self-proclaimed complexity experts. I’ve seen this scene of flocking birds first hand. It… — Read […]
File – Managing Complexity
PDF of “Managing complexity (and chaos) in times of crisis” guide from Dave Snowden.
Article – Consistency Theory
An overview of Grawe’s Consistency Theory
Template outside-in strategy review
Saving this planning ‘ reviewing too here for later. Read on blog.agendashift.com/2021/02/08/eating-our-own-dog-food-our-outside-in-strategy-review/
Sensemaking wiki – Cynefin dot net
Cynefin.net a resourcing for sensemaking tools and techniques: — Read on wiki.sensemaker-suite.com/index.php/Main_Page
Article – Bezos on decision making
Article on decision making by Amazon CEO
Canvas – Complexity
Short description of a sense-making canvas
Article – Customer value charting
Link to article on Customer value charting
Article – The Transtheoretical Model of change
Good overview of the The Transtheoretical Model of change https://www.prochange.com/transtheoretical-model-of-behavior-change Visual from TPI
PDF – Power Mapping
Link to a stakeholder mapping process
Videos – Reinventing organisations
A series of videos on the ideas of transformation of organisations
Article: Why organizational agility matters: The agility – performance relationship
Agility is a management megatrend. We have a look at the organizational agility – performance relationship and evaluate whether it is worth it to strive for agility. — Read on www.ckju.net/en/blog/why-organizational-agility-matters-agility-performance-relationship/112954
Video – Japanese Art of silence
Video on “MA” the art of Japanese silence
Article – When is a Model Not a Model?
An exploration of the value of models
Link – Systems change education
Holding for reading… — Read on systemschangeeducation.com/portfolio-item/welcome/
Resource: Wharton Nano tools
A series of blogs developed as tools for leaders from the Wharton Business School: https://whartonleadership.wordpress.com/2010/08/26/nano-tools-for-leaders/#more-64 Visual by Mara C one of the Drawify Team.
Drawify founding member
Joining the Drawify team – A quick look at what it is.
Paper – Trust Development and Dynamics at Dyadic Level. A Narrative Approach to Studying Processes of Interpersonal Trust in Leader-Follower Relationships
Trust Development and Dynamics at Dyadic Level. A Narrative Approach to Studying Processes of Interpersonal Trust in Leader-Follower Relationships — Read on www.academia.edu/40473901/Trust_Development_and_Dynamics_at_Dyadic_Level_A_Narrative_Approach_to_Studying_Processes_of_Interpersonal_Trust_in_Leader_Follower_Relationships
Article: productivity
Link to an interesting article on productivity.
Link – Visual Story telling templaetes
Link to some nice visual templates on storytelling
Journal – Developing Leaders Q4 2020
Link to the issue on Sustainable Leadership from Developing Leaders Quarterly
Article – Fall asleep fast
Link to an article on falling asleep fast.
Article – Collaboration Failure MITSloan
Link to a MITSloan article on collaboration failure
Link – Future Career Readiness Index
Link to the free self assessment to support reflection on career
Collaborative learning projects
Blog piece on Virtual collaboration lessons learnt as an OU student
Article: How to Increase the Flow of Knowledge Across an Organization
Article link that explores “Connection before content”
Paper – The Psychometric of the Adult Resilience Doughnut Model
Link to: The Psychometric of the Adult Resilience Doughnut Model, a Solution Focused, Ecological Model of Resilience
Video – Circles of Influence map
A video on the Circles of Influence Visual from HumanSystems.co
Link – Meaning guide
Link to Steve Whitla and team’s blog
Interview – Wardley Mapping Spotlight – Sue Borchardt
Saving for later…… On Monday, I had the honour to talk to Sue Borchardt. Do not let her twitter bio “mereologist in training” fool you, Sue is a true polymath despite the fact she did not permit herself to use that name. In the video, […]
Article – The Dawn of System Leadership
The Dawn of System Leadership — Read on ssir.org/articles/entry/the_dawn_of_system_leadership
OODA loop and sense-making resources
Here are some resources I am saving to investigate OODA loop and weak signals: OODA: https://taylorpearson.me/ooda-loop/ https://fs.blog/2018/01/john-boyd-ooda-loop/ https://www.artofmanliness.com/articles/ooda-loop/ https://thestrategybridge.org/the-bridge/2020/3/17/the-ooda-loop-and-the-half-beat https://www.leadershipforces.com/ooda-loop-2/ http://weblog.tetradian.com/2016/08/30/sense-make-sense-decide-act/ https://www.cognitive-edge.com/the-ooda-loop-cynefin/ Weak signals: https://gofore.com/en/using-weak-signals-in-business/ https://sloanreview.mit.edu/article/how-to-make-sense-of-weak-signals/ https://www.sitra.fi/en/articles/what-is-a-weak-signal/ https://www.researchgate.net/publication/252094981_Seeing_the_Future_in_Weak_Signals http://epub.lib.aalto.fi/pdf/diss/a365.pdf https://hbr.org/2005/11/scanning-the-periphery https://www.sciencedirect.com/science/article/pii/S1048984315000363 https://www.foncsi.org/fr/recherche/axes/facteurs-reussite-REX/identifying-and-responding-to-weak-signals-to-improve-learning-from-experiences-in-high-risk-industry https://core.ac.uk/download/pdf/303768127.pdf https://greyswanguild.medium.com/sensemaking-creating-a-new-lexicon-for-making-sense-of-the-covid-world-c1fe4ea68a77 https://www.cognitive-edge.com/needs-in-haystacks/ My tweet for help on this and replies can be […]
Article – Flexuosity untangled
Read once and saving for a deeper read ‘ reflection: Flexuosity untangled – Cognitive Edge — Read on www.cognitive-edge.com/flexuosity-untangled/
Article Building an antilibrary: the power of unread books
Link to article on the use of an antilibrary
Polarizing Topics – how to deal with
How to deal with Polarizing Topics in difficult conversations
Article – Continuous Evolution, Part 1: An agile strategy for an unpredictable world
Saving this series for reading later https://www.equalexperts.com/blog/our-thinking/continuous-evolution-part-1-an-agile-strategy-for-an-unpredictable-world/
Design Thinking hub
A hub of resources related to Design Thinking
Article – How to Make Sense of Weak Signals
Saving for later https://sloanreview.mit.edu/article/how-to-make-sense-of-weak-signals/
Article Squad Health Check model
Saving article for future reading https://engineering.atspotify.com/2014/09/16/squad-health-check-model/
Article – Sensemaking in Organizations: Reflections on Karl Weick and Social Theory
Saving for reading https://www.epicpeople.org/sensemaking-in-organizations/ Follow on article: https://www.epicpeople.org/sensemaking-methodology/
Article – Strategy is what you DO, not what you SAY
Held to read the complete series later,,, This is the fourth in my series of Playing to Win Practitioner Insights (PTW/PI). The first was The Role of Management Systems in Strategy, the second was Is the Opposite of Your Choice Stupid on its… — Read […]
Article – Radical Listening to Improve Understanding of System Dynamics
Saving for later. The ideas don’t seem radical, but certainly not common practice https://medium.com/@drsaraschung/radical-listening-to-improve-understanding-of-system-dynamics-f1bacee8c875
Article – psychological safety
Saving this for future reading.. https://www.ccl.org/articles/leading-effectively-articles/what-is-psychological-safety-at-work/?utm_campaign=1-LeadersAtAllLevels%2C2-LE_Article%2C3-Custom&utm_medium=social&utm_source=twitter&s=09
Article – How to create gatherings that scale
Article saved for later on facilitation. Via Scott Gould…By focusing on strategy instead of tactics, content can come and go, but the foundation will stay solid for the long-term. — Read on www.gatheringeffect.com/blog/how-to-create-gatherings-that-scale
Link – Map Camp 2020 Resources
Link to resources from Map Camp 2020
Article – 5 Principles to Guide Adaptive Leadership
Article on Adaptive Leadership from HBR
Resource – Skills for change NHS
Link to a resources pack around skills for transformation
Article – Three Economies an Introduction
The Three Economies an Introduction by Jabe Bloom — Read on blog.jabebloom.com/2020/03/04/the-three-economies-an-introduction/ Saving this for future reading as it fits into some of my B2BSales coaching work with senior sellers.
Link: Cynefin training notes of Toby Sinclair
Learning Journal Notes of Toby Sinclair on the Cynefin Foundations Course
B329 Content Overview
Slide deck showing what is covered each week in B329
Article: Plotting Strategy in a Dynamic World
Plotting Strategy in a Dynamic World — Read on sloanreview.mit.edu/article/plotting-strategy-in-a-dynamic-world/
Visual: regenerative leadership model
Source: Leading for Regeneration : Going Beyond Sustainability in Business Education, and Community by John Hardman
Visual: complexity map castellani
complexity map castellani map of complexity science, complexity theory, complexity science, complexity, brian castellani, durham sociology complexity — Read on www.art-sciencefactory.com/complexity-map_feb09.html
Paper: How to design, implement and evaluate organizational interventions for maximum impact: the Sigtuna Principles
Interesting research on change design, support and evaluation
eBook: The Design Pathway
link to eBook on regenerative society
Link: Peter Block 2 min videos
Link to the two minute video series of Peter Block
Video: Visual thinking for writers
youtu.be/yrP1Q_LNqis
Link: MG Taylor Modeling Language
MG Taylor Modeling Language — Read on legacy.mgtaylor.com/mgtaylor/glasbead/expmodel.htm
Website: Thinking through Drawing
https://www.thinkingthroughdrawing.org/#
Link: Complex systems science allows us to see new paths forward
A pretty long read, so Savin for later..The pandemic is an unprecedented opportunity – seeing human society as a complex system opens a better future for us all — Read on aeon.co/essays/complex-systems-science-allows-us-to-see-new-paths-forward
Article: Too Much Cross Talk. Too Little Creativity. How to Fix the Worst Parts of a Virtual Meeting.
Interesting tips on virtual facilitation
Link: Julian Stodd 100 days of Curiosity
Link to Julian’s new 100 days process on curiosity
Article on Treacy model of value disciplines
A good article that outlines the Treacy value disciplines strategy model
Article: Bottling Esprit de Corps – Covid-19
Article on engagement in Covid-19 times
Article: How to Do Strategic Planning Like a Futurist
Article on future planning – futurist come model
Article: Leadership and the small group
Link to article: Leadership and the small group
Document: PDF on graphic gameplan visual template
Link to a PDF on a Visual Facilitation Process “graphic gameplan”
Link: Teambuilding article
Link to a Medium article on building teams – so good basic ideas.
link: Feedback – Experience Cube
Link to a feedback process from Dr Gervase Bushe
Flawless Consulting book – Sketchnotes
Sketchnotes from chapters 1 to 13 of Flawless Consulting
Flawless Consulting Discovery – Sketchnote
A simple sketch note on key ideas from Peter Block’s Flawless Consulting “Discovery process”
Open Space via Zoom
Link to resources for online Open Space sessions via Zoom
Connecting with peers for T217
A brief overview of connecting to peers for T217 OU Module
Ebooks: Mark Burgess Treatise on Systems
Link to Mark’s ebooks… — Read on markburgess.org/treatise.html
Slides: Peter Block on Community & Questions
Link to PDF: designwithdialogue.com/wp-content/uploads/2010/01/peterblock.pdf The following also supports the ideas here: http://www.chaosmanagement.com/images/stories/pdfs/Notes%20on%20Peter%20Block%27s%20book%20on%20Community.pdf As does http://kr.mnsu.edu/~jp5985fj/courses/230/Block.doc
Website: Bushe-Marshak Institute
Webpage for Dialogic OD – Bushe-Marshak Institute — Read on b-m-institute.com/
Article: Towards Burja Mapping
Lost this and found again, so saving… https://tasshin.com/blog/towards-burja-mapping/
Resource: VISIBLE WOMEN – HOW TO UNLOCK POTENTIAL AND CREATE A TALENTED PIPELINE OF SENIOR WOMEN LEADERS
Link to ebook on senior female leadership pipelines
Webpage RSD8 2019 « Systemic Design Association
Resources related to conference proceedings RSD8 2019
Article: Building Snowmobiles – All By Ourselves
An interesting article and supporting resources (documents & PDFs) on distributed decision making
Article: The Future of Command and Control-4 Models to Provoke Thought
Link to article with four models that look at facets of devolved decision making / sense making.
Article: The Guide to Allyship
GUIDE TO ALLYSHIP An open source starter guide to help you become a more thoughtful and effective ally. — Read on guidetoallyship.com/
Resource: Participatory Systems Mapping: a practical guide
Full article in pdf: www.cecan.ac.uk/sites/default/files/2019-03/PSM Workshop method.pdf
Article: A heuristic framework for reflecting on joint problem framing – Integration and Implementation Insights
Interesting read, held for later: What is joint problem framing? What are the key issues that joint problem framing has to address? How can joint problem framing be improved? What is joint problem framing? A key aspect of tackling complex problems is effectively bringing together […]
Article: Finding simplicity in chaos: Beyond VUCA — People Matters
Some interesting points in this, so holding here for later reading…Read to know why we need a more thoughtful way of making sense of our emerging chaos and uncertainty — Read on www.peoplematters.in/article/life-at-work/finding-simplicity-in-chaos-beyond-vuca-25159
Article – Sensemaking 101: tips for improving your sensemaking in a time of confusion
My work at The National Lottery Community Fund and beyond involves hosting people in sensemaking processes. Good sensemaking is important for any group or team who are trying to make sense of the… — Read on medium.com/@phoebetickell/sensemaking-101-tips-for-improving-your-sensemaking-in-a-time-of-confusion-c2399a5f9981
Video: Russell L Ackoff From Mechanistic to Systemic thinking
Russell Ackoff’s talk presented at the Systems Thinking in Action conference – November, 1993. In this fascinating lecture, Ackoff states that we’re in the e… — Read on www.youtube.com/watch
Ebook: the future civilisation
lookaside.fbsbx.com/file/The Future Civilization.pdf
Link – VISUAL POLICY ANALYSIS
A link to the work done by Michelle Buchholz on Visual Policy Analysis
Link – Recode Facilitation Framing
A link to the work by The Value Web on exploring the role of facilitation in change
Article: How to foster ‘shoshin’
Article link: How to foster ‘shoshin’
Article: Sensemaking in Organizations: Creating a practical process that leverages Cynefin and sensemaking
Used to its full potential, sensemaking and the Cynefin framework are powerful and effective approaches to informing action in complex, dynamic, and uncertain situations. Tony Quinlan and I led a workshop session at XP2020 where we introduced a practical, effective approach based on our work […]
Connected Papers – Visual Research
A link to Connected Papers – A great visual resources for searching research papers
Resource: field guide to systemic design
A 64 page .pdf exploring what is systemic design that provides tools and techniques to apply it
Art of Harvesting guide
Art of Hosting guide developed by the AoH community
Article: The Futures Cone, use and history – The Voroscope
Link to article: The Futures Cone, use and history
OODA loop video
A link to a great session on the OODA loop by Lou Hayes, JR
Face to Face or Online facilitation
A short presentation delivered to Nedja Petranovskaja’s Remote Cafe Session on Face to Face versus Remote Facilitation?
book – leading and managing people in the dynamic organisation
Link to the book leading and managing people in the dynamic organisation
Article: Integrating Chaos: Building Resilient Organizations with Chaos Theory
Article to read later: Chaos Theory says that organizations are “complex adaptive systems” and that through this lens, we can build emergent, adaptive and resilient organizations. Read on here think-boundless.com/chaos-theory/
Article: What Psychological Safety Actually Means For Teams
Saving for later: how trust in groups works, and why it matters — Read on www.shanesnow.com/teamwork/psychological-safety
Visual Templates Collection
This is a curation of Visual Templates I have found: either by being sent them or on my travels on the internet
Canvas or template – what’s the difference?
My very brief thoughts on what makes a canvas
Creating a diagram for an OU assignment
One of my B629 students has been struggling with how to create a diagram for an assignment. https://www.youtube.com/watch?v=AONSvjohT5c Older version of video showing more of the screen from the apps but a bit fuzzy: This is the one for Tutorials 2 […]
Article: Enabling adaptive space by More Beyond
Article by Sonja Blignaut on enabling adaptive space
Blog No Sides – Spin Weave and Cut
Visual image that interested me – Great visual
Notes from coaching interview with Tuende Erdoes
Notes written as I listened to Tuende Erdoes on “Integrative presence: Debunking the myths and realities around coaching presence and goal attainment”
Notes from coaching interview with Teresa Pool
Notes written as I listened to Teresa Pool on
“Get off your Coaching Couch!”
Article: 5 STEPS TO STAY FOCUSED WHEN TEACHING ONLINE
Link to article on 5 STEPS TO STAY FOCUSED WHEN TEACHING ONLINE
Notes from coaching interview with Judith Duhl
Notes written as I listened to Judith Duhl on “Conscious Competence to Unconscious Competence: The leap into mastery”
Notes from coaching interview with D Ivan Young
Notes written as I listened to D Ivan Young on “Creating intimacy and trust with your client. The Empathetic path toward the Generational Moment”
Host Leadership – Sketchnote
A sketchnote from a session by Pierluigi Pugliese
Notes from coaching interview with Ihab Badawi
Notes written as I listened to Ihab Badawi on “Coaching Wholeness: Creating Deeper & Sustainable Impact”
Sensemaking Under Pressure by ARTD
Interesting article: Sensemaking Under Pressure We have all been challenged to rethink the way we work; at the organisational, team, program and evaluation level. More than ever, we — Read on www.artd.com.au/news/1570/
T5 by Robin Good
A curation of resources for collaboration tools by Robin Good
100 Learning theorists
Link to a compilation of Donald Clark’s 100 plus posts on education
Virtual teams polarity
CCL white paper on how polarity management can be used effectively in virtual teams.
Notes from coaching interview with Fran Fisher
Notes written as I listened to Fran Fisher on “Calling Forth Greatness: Who I am Being Empowers My Coaching”
Notes from coaching interview with Diana Ideus
Notes written as I listened to Diana Ideus on “No One Listens Like Coaches Listen”
Notes from coaching interview with Cherie Silas
Notes written as I listened to Cherie Silas on “Introduction to systems coaching: What is it and how is it different than coaching individuals”
Notes from coaching interview with Ben Koh
Notes written as I listened to Dr Ben Koh on “Transcendent – Coaching in the Moment”
Leadership development – paper to read
A paper by Steve Munby on the future of leadership development in the education sector.
A framework for planning a harvest – Chris Corrigan
Saving for consumptions later. A framework for planning a harvest – Chris Corrigan — Read on www.chriscorrigan.com/parkinglot/a-framework-for-planning-a-harvest/
Field guide – working smarter with PKM
Saving this to return to later. Personal Knowledge Mastery from Harold Jarche. https://jarche.com/2020/03/working-smarter-with-pkm/
Understand Myself – Big 5 Facets Pschology
Link to Big 5 test by Jordan B Peterson and supporting resources
Purpose Playbook – Turn Purpose into Practice
Link to Purpose Playbook and supporting resources
Resources for social learning by Wenger-Trayner
A link to resources on Social Learning by Wenger-Trayner
Vuca paper
A paper from MDV on VUCA
Vuca article
A link to a page with a number of articles on VUCA.
Online learning resources from OU
Link to distance learning resources
Zoom cheat sheet
A double sized document to help trainers and facilitators get the best out of Zoom
Recovery Star – Resilience
The Recovery Star developed by the Association of Mental Health Providers (formely the Mental Health Providers Forum), is an outcomes measure which enables people using services to measure their own recovery progress, with the help of mental health workers or others. Recovery Star | Mental Health […]
Ia Brix – Visual Templates webinar
A series of sketchnotes from a session by Ia Brix on designing and using visual templates.
Mapping – Leading Culturally Diverse Teams in the Workplace
Via Kulvir Bahra The first process of the MBI model is to map cultural differences present in the team. In this article, we learn how to actually do this in a team. — Read on www.futurelearn.com/courses/harnessing-cultural-diversity/2/steps/699233
Move toward the fear
A sketchnote on the role of fear in facilitation from the book The Collaboration Code
Trust in the Process
A sketchnote on the role of trust in the process of facilitation
Scan Focus Act – Facilitation Method
The Scan Focus Act facilitation model in a sketchnote summary – Taken from The Collaboration Code book series
Conscious co-facilitation
A sketchnote on how to do solid co-facilitation from the book series The Collaboration Code
Approach to facilitation
A sketchnote on an approach to facilitation outlines in The Collaboration Code book series
Facilitation physical environment
A series of sketchnotes on the role of the physical environment in facilitation and how to design for its use
Beyond VUCA > DELA
THIS is an interesting post on the idea of post VUCA by Marguerite Coetzee. Via Dave Snowden on twitter.
Remote Worktree – remote working resource
A link to Remote Worktree a resource for remote workers and their leaders
A collection of virtual icebreakers
Lauren Green has created an editable collection of icebreakers for virtual meetings HERE Worth a look!
Habit change
This “hub” page contains a range of resources around habit change. In order you will find sketch notes, book summaries and then articles – all denoted by different icons I have been a big fan of BJ Foggs work for quite a few […]
Collaboration tools
Resources for effective collaboration
Systems thinking hub
This page is a “hub” page of resources around systems thinking. It is not meant to be authoritative nor definitive, but should hopefully give those interested in Systems Thinking a head start on learning about systems thinking. There are many “flavours” or methodologies of systems […]
Visual Hub
This web page has been designed to hold all of the links and resources from earlier posts around graphic facilitation. If you have any resources you think I should add, please do reach out via a post below or a message via twitter / […]
Strategic visualisation via IEDP
A VIMEO video and slide deck on strategy visualisation
Leadership theories over time
An interesting but short overview of how leadership models have developed over time
How to Draw and Judge Quadrant Diagrams
Link to How to Draw and Judge Quadrant Diagrams
Collaboration Continuum model
Model of how we collaborate
1st attempt at a Sketchnote
As part of working towards my goal of becoming a graphic scribe, I am looking to start sketch noting. This is a pretty practical skill to have for my work and for the study of my MA. Here is my first attempt, which is a […]
The Performance equation
This is the fourth, in an occasional series, of articles around key concepts that have had a signifiant impact on me as a business leader, person, coach, trainer and facilitator. I originally came across the concept of the inner game and the performance long before […]
Comfort Zone
This is the fifth in a series of articles around key concepts that have impacted me personally and professionally over the course of my career. I cam across the phrase of comfort zone early in my career when working at Plas-Y-Brenin, The National Centre for Mountain […]
DeBono – Direct Attention Thinking Tools
A practical introduction to Edward de Bono’s Direct Attention Thinking Tools (DATT), explaining how they support clearer thinking, better decisions and more deliberate problem solving.
Stop – Challenge – Choose
This is the second of ten blog articles around concepts that have had a significant on me as a manager, leaders, coach and facilitator. “Stop, Challenge and Choose” is a powerful concept that I learnt back in 1994, when working with a client to deliver […]
Circle of Control
This is the first of a series of blog pieces around what I consider to be the most essential concepts I have come across in the course of my 20 years as a manager, leader, trainer, coach. The first of these is attributed to the […]
Twitter for facilitators
As International Facilitation Week ramps up, I wanted to contribute by trying to connect more facilitators globally together through Twitter. In order to do this, I thought I would share my experience of Twitter by creating this short Frequently Asked Questions guide. Its aim is […]
canvas collection – home
A collection of visual canvases
Brain fitness – Sketchnote
A sketchnote on brain fitness and how to improve it based on a webinar from Dr André Vermeulen
PIGS – Sketchnotes
A sketchnote on PIGS: Post It Graphic (Recording) System developed by Dario Paniagua – The post also includes a few example PIGS.
Complexity Chaos and Covid-19 – Sketchnotes
This blog articles shares three sketch notes from an online moderated discussion held by Cognitive Edge
Finding your Campfire – Webinar sketchnotes
Three sketchnotes on the webinars by Julian Stodd looking at remote working
Loneliness in remote working
This post shares some resources to support dealing with issues around loneliness and remote working
Webinar on Salesperson’s mindset
On Tuesday at midday BST, I will be doing a short webinar with Mark Ridley of Transform Performance International. We will be discussing and exploring mindset in these challenging times. How can I use this period as a springboard for achievement? How can I adapt […]
Online service scope
An overview of my online / remote service offering in a simple PDF.
Fast Train Leadership & Sales
90 Minute online / remote training sessions ran LIVE by myself – an overview of the service offering
Feedback models for leaders: practical frameworks for giving, receiving and embedding feedback
This hub brings together practical feedback models and resources to help leaders give constructive feedback, handle difficult conversations and improve performance without damaging trust.
AID Feedback model
Feedback is one of the most powerful tools a leader has, yet it is also one of the most misused. The AID feedback model offers a simple, practical framework for giving clear, respectful and effective feedback that builds ownership, reflection and real performance improvement.
STORM Mnemonic – Engagement
In preparation for a programme in October on Strategy Execution for Senior Leaders, I have been reading “Seven Strategy Questions: A simple approach for better execution” by Robert Simons, and it had an acronym on it that I liked for leadership engagement. The acronym was […]
Change Grid Certification – Business Coaching
Yesterday (Wednesday 3rd July 2013) I completed my ChangeWorks ChangeGrid Certification. What is ChangeWorks®? ChangeWorks is a system that applies the principles, insights, tools and techniques of “Tension Management” to supporting the change process at the individual, team and organizational levels. The focus of […]
Social Styles Certified – Business Coaching
A brief overview of Social Styles Model
Business Coaching Tools
THIS is a sample of business coaching tools I developed in 2013 that I have used over the course of my coaching practice. They can be used outside of Business Coaching, but this is my primary are of work. Coaching does not have to be […]
Virtual Facilitation – Visual prompts
This week I have come across a couple of different resources which may be of interest for those involved in virtual facilitation or learning. The first are printouts that allow participants to interact through the use of the colourful cards. Head HERE to get a […]
Online facilitation – Tips for participants
I am currently involved in helping a range of clients shift their facilitated meetings and training courses to online. Online facilitation can be more effective and productive if everyone is focused and making the best use of technology. Here are 10 tips I have prepared […]
Will it help? Circle of control – Covey
Welcome to the new blog! I am in the process of transitioning my old website to here and so this is the first post of what will I hope be my professional home for the next 20 years or so. I am still in […]