Leadership questions

Leadership questions2026-09-16T19:24:18+01:00

Practical guidance for tackling common leadership challenges

Over the years, in my businesses, as an executive coach, and in leadership development, I have seen the same challenges recur repeatedly. How do you keep a team engaged? How do you raise performance? How can we help people navigate change? How do you balance results with relationships? and so on.

These questions rarely have a single answer. What matters most is the way a leader chooses to respond. Each choice not only drives performance, it also shapes the climate and culture that others experience.

I aim to offer you practical guidance and a fresh perspective, blending science and stewardship, not as fixed solutions, but as insights and steps you can apply immediately. Think of each post as both reflection and practice: useful now, and part of a longer journey of growth.

You’ll find new questions added regularly. If there’s one you’re wrestling with, I invite you to share it with me.

For those looking to develop a specific capability or competency, the Leadership Library offers one hundred areas for you to develop yourself.

When should I give feedback privately rather than in the moment?

By |October 17, 2026|

When should you give feedback immediately, and when is it better to wait for a private conversation? The familiar advice to praise publicly and criticise privately is useful, but real leadership situations are rarely that straightforward. Sometimes immediate feedback reinforces good performance, corrects a small mistake or prevents a problem from escalating. At other times, giving feedback in front of colleagues can create embarrassment, defensiveness or unnecessary tension. In this article, I explore how to decide when and where to give feedback, taking account of timing, privacy, emotional readiness, the seriousness of the issue and the evidence available. Drawing on feedback research and practical leadership experience, I explain the difference between intervening in the moment and arranging a fuller conversation afterwards. A practical decision table helps you choose an approach that supports learning, maintains accountability and respects the people involved.

How do I prepare for a difficult feedback conversation?

By |October 16, 2026|

When you need to give someone difficult feedback, it is tempting to spend most of your preparation rehearsing what you intend to say. However, an effective feedback conversation begins long before you open your mouth. Good preparation involves clarifying the real issue, gathering reliable evidence, challenging your assumptions and deciding what genuinely needs to change. In this practical guide, I explore how to use the BOOST feedback model to check the quality of your evidence, distinguish between facts and interpretations, choose an appropriate structure using AID or CEDAR, and prepare yourself for possible reactions. I also share a practical 10-minute preparation checklist to help you approach difficult feedback conversations with greater clarity, curiosity and confidence. The aim is not to eliminate discomfort or control how someone responds, but to prepare for a constructive discussion that addresses what matters while leaving room for perspectives you may not have considered.

How do I give negative feedback without damaging the relationship?

By |October 12, 2026|

Most leaders worry that negative feedback will damage a working relationship, so they either soften it until it disappears or deliver it too bluntly to be heard. In this article, I explain why trust is more often lost in the weeks after a difficult conversation than in the conversation itself, and how to protect it. You will find a way to tell whether you are drifting towards too much warmth or too little, practical steps for keeping feedback specific and honest, and ways to follow up that show you still value the person. Drawing on research into feedback and psychological safety, the article sets out five practical ways to give negative feedback without losing the trust that makes it work.

How do I protect the quality of my thinking when I’m mentally depleted?

By |October 7, 2026|

When you are mentally depleted, your thinking doesn't simply switch off, but it can quietly shift what you choose. Learn to spot the early signs, match tasks to your capacity and add structure to protect the quality of your judgement.

How do I give feedback to someone who thinks they are performing well?

By |October 6, 2026|

When someone believes they're performing well and you see evidence otherwise, you're facing a perception gap, not defensiveness. This is one of the most common feedback conversations in leadership. The person isn't wilfully ignoring reality. They're navigating by different evidence than yours. The approach that works is to diagnose first, surface your evidence with precision, invite them to make sense of it, and then decide together what needs to shift. This reframes the conversation from "you are wrong about yourself" to "here is what I am seeing, what do you make of it?"

How can I actually switch off once I’ve left work?

By |October 5, 2026|

Leaving the office is not the same as leaving work. Many leaders close the laptop and carry on replaying meetings, drafting replies and sorting tomorrow into priorities long after the working day has ended. This article draws on recent research on psychological detachment, unfinished tasks, rumination and boundary management to explain why it is so hard to switch off after work, and what tends to help. You will find five practical practices, from writing a specific plan for open loops and building a shutdown sequence to sorting useful thinking from replaying, giving your attention somewhere to go and making your boundaries visible, together with micro practices and reflection questions to try this week.

What should I do when someone disagrees with my feedback?

By |October 1, 2026|

When an employee disagrees with feedback, treat it as information before you treat it as resistance. Learn how to find out what is really being disputed, test the evidence, separate perspective from fact and decide what actually needs agreement.

How do I give feedback about someone’s behaviour rather than their personality?

By |September 29, 2026|

When feedback targets a person’s character or personality, it inevitably triggers defensiveness, inflames conflict, and shifts the conversation away from work outcomes. To drive genuine performance improvement, leaders must master the discipline of shifting from subjective inferences to objective behavioural feedback. In this article, Andi Roberts breaks down the crucial distinction between observation and inference using the Video Camera Test, showing you how to translate emotional shorthand like "bad attitude" or "unprofessional" into concrete, verifiable facts. Discover how to structure your conversations using proven leadership frameworks like AID, BOOST, and CEDAR so you can address performance gaps directly while preserving dignity, trust, and psychological safety.

How do I make a new habit survive a busy week?

By |September 28, 2026|

New habits often work well until the week gets busy and the context they depend on disappears. This guide explores how habits actually form, why disruption weakens them, and how to design routines that survive pressure. It covers stable cues, minimum viable versions, implementation intentions, friction, recovery after missed days and five practical exercises for building habits that work in real life, not just during ideal weeks.

How can I manage my energy, not just my diary?

By |September 21, 2026|

Time is fixed, but your capacity to use it well is not. Managing your diary alone rarely protects the energy you bring to it. This article explores the research on recovery, work demands and four sources of energy, then turns it into five practical exercises for leaders: a limiting source check, a recovery floor, an effort and recovery rhythm, a relational energy map and a meaning link.

How do I give feedback to someone I don’t manage?

By |September 16, 2026|

You do not need managerial authority to give a colleague useful feedback. What matters is having legitimate standing, focusing on what happens where your work meets and giving the other person something specific they can examine.

How do I give feedback without making someone defensive?

By |September 14, 2026|

You cannot guarantee that feedback will not make someone defensive. But you can reduce unnecessary defensiveness by describing what you observed, explaining why it matters, inviting the other person’s perspective and responding to disagreement with curiosity. Here are five practical ways to make difficult feedback easier to hear and act on.

As a leader, how can I improve my critical thinking and challenge my own assumptions?

By |September 13, 2026|

Critical thinking is not about finding faults in other people's arguments. It starts with examining your own assumptions, testing the explanations you prefer, looking deliberately for evidence that could prove you wrong, and knowing what would change your mind. This article explores the research behind confirmation bias, myside bias, actively open-minded thinking and metacognition, then turns it into five practical exercises for leaders: separating facts from assumptions, building rival explanations, searching against yourself, setting a mind-change test, and calibrating confidence. The aim is not to doubt everything or think for longer. It is to make your thinking easier to test, your judgements easier to update, and your decisions stronger under uncertainty.

How do I catch the thinking patterns that are quietly skewing my decisions?

By |September 9, 2026|

Your first interpretation of a stalled project, an unanswered email or a difficult meeting rarely feels like a guess. It feels like fact, and that is exactly what makes it hard to catch before it starts shaping what you notice, how you feel and what you do next. This piece separates what actually happened from what you have added through interpretation, names the thinking patterns, catastrophising, mind reading, all-or-nothing thinking and selective attention among them, that recur most often under pressure, and shows how an interpretation you act on can quietly become the evidence you later use to confirm it. Five practical exercises follow, from replaying a recent decision to building your own thinking-pattern log, each designed to give you somewhere to pause and check a judgement before it drives your next move.

How do I stop imposter syndrome from discounting my own track record?

By |September 8, 2026|

Having a track record and believing it are two different things, and a genuine one can sit there for years doing nothing if every success gets explained away the moment it happens. This is the mechanism behind imposter syndrome specifically: an asymmetric pattern of attribution that credits luck for what goes well and credits yourself for what doesn't, and a well-documented reason positive evidence keeps failing to change what you believe. This piece breaks down the actual cycle behind it and gives five practical ways to let a real track record finally count.

How do I stop treating what I’m not good at yet as evidence that I’ll never be good at it?

By |September 2, 2026|

Simply believing you can improve turns out to be a weaker lever than the popular version of this idea suggests, especially once you're past childhood. The more useful research isn't about adopting a belief, it's about catching the specific, checkable habits that belief is supposed to produce, how you explain a setback, what you credit a success to, and changing those directly. This piece separates what's actually well evidenced from what's been oversold, and gives five practical ways to work with it.

How can I learn faster from experience as a leader? (Learning agility tactics)

By |August 31, 2026|

Two leaders can go through the same difficult year and learn very different amounts from it. Experience gives you opportunities to learn, but it doesn't automatically tell you what the lesson is, whether you've drawn the right one, or where else it applies. This article shows you how to get more learning from the experiences you're already having by extracting lessons, testing them, exposing them to other perspectives and updating them when the evidence changes.

How can I turn pressure into performance instead of stress?

By |August 27, 2026|

Two leaders can face the exact same high stakes moment, racing heart, tight chest, the works, and walk out of it completely differently, one sharper and more decisive, the other rattled and defensive. The stressor was identical. What differed was how each of them read it. This piece shows you how to shift that reading deliberately, with five practical ways to turn pressure into an advantage rather than a threat.

How do I stay composed when something goes badly wrong?

By |August 17, 2026|

Whether you feel a strong emotional reaction isn't really the question, you will. What actually determines the outcome is how you manage that reaction once it's happening, not whether you have it at all. Gross's process model breaks that management down into a real, practical sequence rather than the usual vague advice to "stay calm," and this piece uses each stage as one of five exercises for staying composed when something goes wrong, with your team, a customer, a peer, or someone above you.

How do I make sure the strength that got me promoted doesn’t become the thing that trips me up?

By |August 15, 2026|

The skill that got you promoted is, statistically, one of the more likely things to eventually derail you. Longitudinal derailment research links low self-awareness directly to leaders losing their footing, often around the very strengths that once made them successful. This piece explains why strengths flip into liabilities under pressure, and gives five research-backed exercises for catching it before it costs you.

Why does my confidence swing so much depending on the room I’m in?

By |August 12, 2026|

You're not two different people in the boardroom and the team stand-up, but it can feel that way. Self-esteem, self-efficacy, locus of control and emotional stability bundle together into one trait that predicts career and life outcomes better than any of them alone, and understanding how they combine explains why your confidence holds steady in some rooms and evaporates in others.

How do I spot my own blind spots before they become a problem?

By |August 10, 2026|

Some things about you are visible to everyone except you. Not because you're not looking, but because a blind spot is, by definition, invisible from the inside. This piece uses the Johari Window to locate exactly where your self-knowledge is thin, and gives five research-backed exercises and five daily micro-practices for closing the gap.

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