Most senior leaders genuinely believe they are building capability, resilience, and empowerment. They invest heavily in developing their people, delegate more than their predecessors did, and talk openly about trust, accountability, and ownership. Their intention is not control. It is performance. It is sustainability. It is building organisations that can cope with increasing complexity and volatility.
Yet across many organisations, a quieter and more dangerous pattern is emerging.
The leaders who are most trusted, most experienced, and most relied upon are gradually becoming the structural glue holding fragile systems together. Their judgement becomes the place where ambiguity is resolved. Their presence becomes the informal signal for safety. Their approval becomes the invisible gateway through which real decisions must pass. Over time, this produces an organisation that appears stable, high-performing, and well aligned. It is also increasingly sensitive to absence, increasingly slow to learn at the edges, and increasingly narrow in how meaning and judgement are distributed.
The organisation appears to be working well, until it is not.
When such a system is stressed by rapid change, high uncertainty, or the simple removal of a key leader, its fragility is exposed. Decision quality drops sharply. Escalations spike. Local judgement weakens. People wait rather than act. What looked like high trust reveals itself as quiet dependence.
This is not a failure of leadership capability. It is the unintended consequence of leadership success. It is what happens when trust, judgement, and influence concentrate into a small number of highly capable people in environments that require distributed intelligence to remain resilient.
In complex environments, strength built around a person eventually becomes fragility in the system.
The uncomfortable leadership question is not whether people trust you. It is whether the organisation would remain strong if you were no longer there.
How trust concentration quietly creates organisational dependence
Leader–member exchange theory has long shown that leaders naturally form different-quality relationships across their teams. Some relationships are characterised by high trust, frequent informal contact, mutual influence, and psychological safety. Others are more formal, role-based, and compliance-oriented. This is not a flaw in leadership style. It is a deeply human pattern driven by time constraints, familiarity, shared language, and perceived reliability.
The unintended organisational effect begins when trust, access, and influence concentrate into a small inner network around the leader. What forms is not simply an in-group of trusted people. What forms is a secondary organisational nervous system that runs parallel to formal structures, quietly shaping decisions, risk interpretation, and cultural norms.
Over time, three structural shifts quietly occur. Judgement centralises
High-trust in-group relationships become the primary space where real sensemaking takes place. This is where ambiguous signals are interpreted, where emerging risks are named early, and where options are explored before they ever reach formal decision forums. These informal sensemaking loops are efficient, psychologically safe, and often produce better short-term decisions. The problem is not quality. The problem is distribution.
As judgement consolidates into these inner networks, the organisation’s broader intelligence begins to narrow. Local teams become increasingly dependent on the leader and their close network to interpret complexity, to validate decisions, and to arbitrate meaning. The leader gradually becomes the central interpretive hub through which ambiguity must pass. The organisation no longer thinks widely. It thinks deeply in a few places.
Capability drains from the wider system. Members outside the in-group adapt quickly to this pattern. They learn that influence requires proximity, that safety requires visibility, and that thinking requires access. Over time, they begin to shift what they bring into formal interactions. Instead of options, they bring problems. Instead of judgement, they bring updates. Instead of sensemaking, they bring requests for direction.
This is not disengagement. It is rational adaptation.
As more people shift into this posture, the organisation quietly becomes hollowed out of distributed judgement. Capability appears high at the centre and thin at the edges. Empowerment language remains, but cognitive ownership drains away. Dependency grows quietly under the language of delegation.
The leader becomes structural glue. The organisation now works through the leader rather than around the leader. Silos rely on them to translate meaning. Teams rely on them to integrate risk. Escalations rely on them to resolve ambiguity. Decision quality increasingly depends on their personal presence rather than the system’s design.
Not because of ego. Because trust has become architecturally concentrated.
At this point, indispensability is no longer psychological. It is structural. The organisation has quietly reorganised itself around the leader’s judgement capacity. The very strength of that leader has become the system’s primary vulnerability. Structural dependence is the opposite of organisational strength.
Self-reflection questions:
1) If you were unavailable for the next three months, where would decision quality most noticeably decline, and what does that reveal about how judgement is currently distributed in the system?
2) Who currently holds the authority to interpret ambiguity in your organisation, and how much of that interpretive power quietly sits with you rather than with the system?
3) Where might your reliability, availability, and competence be creating organisational strength in the short term, but structural dependence in the long term?




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