Writing on change management focused on the human, organisational, and political realities of change in complex settings. These pieces explore why change efforts stall, how resistance emerges, and how leaders create movement when authority is limited and outcomes cannot be fully planned in advance.
How do I deal with my team members who are resisting change?
Every leader eventually meets the same person. Arms folded in the meeting. The one who says “we tried this before” before you have finished the sentence. The one whose email replies get a little shorter each time the project is mentioned. It is tempting to label this person difficult, negative, or stuck. It is also, usually, the wrong diagnosis. This is [...]
