Writing on communication as a relational and contextual leadership practice. These pieces explore how meaning is created, misunderstood, and negotiated across roles and boundaries, and how leaders communicate effectively when stakes are high and perspectives differ.
Explore the three dimensions of trust; character, communication, and capability, with simple practices to strengthen collaboration and confidence at work.
Discover how proactive coping helps leaders build resilience, anticipate challenges, and cope better in today’s volatile workplace.
Resilient leaders are not born, they are built through daily practices that strengthen emotional self-regulation. From mindfulness and reflection to protecting boundaries and practising gratitude, leaders can create stability for themselves and their teams. This guide explores five proven strategies backed by research to help leaders stay composed, focused, and effective in the face of pressure.
A team member dislikes their role but refuses to resign. As a leader, how do you respond? This article explores five research-based frameworks that explain why people stay unhappy in jobs and what you can do to re-engage them with meaning, trust, and choice.
Being promoted early can feel daunting when you are asked to lead older, more experienced colleagues. This article explores four proven psychological theories, impression management, social identity, leader–member exchange, and self-determination, that help young leaders show up with steadiness, build belonging, earn trust, and empower ownership.
When senior leaders choose a path you would not, how do you respond without losing integrity or influence? This post explores evidence-based practices for regulating your reactions, acknowledging loss, practising self-compassion, reframing the situation, and grounding in values so you can lead with steadiness through disagreement.
How can you lead with authority when you don’t have all the answers? Drawing on behavioural science and self-stewardship, this article explores impostor phenomenon, self-compassion, growth mindset, tolerance of ambiguity, and narrative identity to help leaders stay steady and trusted in uncertainty.
Town halls and webinars are efficient at spreading information but rarely build ownership. This article explores why big formats fall flat, using insights from behavioural science and group psychology. It also shows how to redesign gatherings, physical or virtual, so people co-create meaning, commit to action, and leave with a sense of shared ownership rather than passive compliance.
Stepping into a role leading leaders is one of the toughest transitions in management. This 60-day plan offers research-backed guidance on how to listen, build trust, create alignment, and empower your leadership team, setting a foundation for performance and culture that lasts well beyond the early weeks.
Just promoted to team leader? Your first 60 days set the tone for trust and performance. This guide offers a practical roadmap in four 15-day phases, balancing early wins with building a culture of belonging and accountability.
What do you do when one of your top performers is also the most toxic presence on your team? This article explores five leadership lenses that reveal the hidden costs, relational fractures, and cultural risks of tolerating toxicity, and offers practical moves to protect trust, balance results, and safeguard the future of your team
Organisational climate is the “everyday weather” of work that shapes whether change efforts succeed or fail. Unlike culture, climate can shift quickly and leaders play a decisive role in creating clarity, trust, fairness, and psychological safety. This article explores six facets and five levers leaders can use to build a true climate for change.
Complaints are part of every workplace, but when one person constantly complains, it can drain energy, damage trust and undermine performance. This guide explores why people complain and how leaders can respond in ways that build ownership, accountability and engagement rather than defensiveness.
Discover how workplace wellbeing drives sustainable organisational performance. Explore behavioural, systemic, and relational strategies to prevent burnout, boost engagement, and build resilient, human-centred workplaces.
Leading across cultures means adapting to very different expectations about communication, feedback, leadership, and time. Drawing on Erin Meyer’s Culture Map, this article explains the eight dimensions of cultural difference and offers practical tips and reflective questions for managers of global teams. By developing cultural intelligence, leaders can turn diversity into a strength and build more effective, collaborative teams.
Many leaders struggle to say no without upsetting others. This article explores why saying no feels so hard, how culture shapes our responses, and practical strategies to set boundaries while preserving trust and respect.
An Appreciative Inquiry Summit brings the whole system together to imagine its best future and design strengths-based change. This guide explains how to run an AI Summit and turn large gatherings into spaces of shared vision and committed action.
Discover how to run an Open Space: a dynamic large-group facilitation method that hands the agenda to participants and sparks self-organising action. This practical guide explains the process, principles, hosting tips, and real-world examples so you can create events where energy, ownership, and collaboration thrive.
Blog piece on Virtual collaboration lessons learnt as an OU student
Notes written as I listened to Cherie Silas on "Introduction to systems coaching: What is it and how is it different than coaching individuals"
This web page has been designed to hold all of the links and resources from earlier posts around graphic facilitation. If you have any resources you think I should add, please do reach out via a post below or a message via twitter / facebook or LinkedIn. You can also email me! The resources on this page are in no [...]
As International Facilitation Week ramps up, I wanted to contribute by trying to connect more facilitators globally together through Twitter. In order to do this, I thought I would share my experience of Twitter by creating this short Frequently Asked Questions guide. Its aim is to help facilitators understand what twitter is and how you they can leverage its use: 1) [...]
A collection of visual canvases
Feedback is one of the most powerful tools a leader has, yet it is also one of the most misused. The AID feedback model offers a simple, practical framework for giving clear, respectful and effective feedback that builds ownership, reflection and real performance improvement.
I am currently involved in helping a range of clients shift their facilitated meetings and training courses to online. Online facilitation can be more effective and productive if everyone is focused and making the best use of technology. Here are 10 tips I have prepared for those being a participant on a live virtual delivery session. 1. Maximise bandwidth - switch [...]
