How do I catch the thinking patterns that are quietly skewing my decisions?

By |2026-09-08T16:21:55+01:00September 9, 2026|Categories: Leadership questions, Leading Yourself|

Your first interpretation of a stalled project, an unanswered email or a difficult meeting rarely feels like a guess. It feels like fact, and that is exactly what makes it hard to catch before it starts shaping what you notice, how you feel and what you do next. This piece separates what actually happened from what you have added through interpretation, names the thinking patterns, catastrophising, mind reading, all-or-nothing thinking and selective attention among them, that recur most often under pressure, and shows how an interpretation you act on can quietly become the evidence you later use to confirm it. Five practical exercises follow, from replaying a recent decision to building your own thinking-pattern log, each designed to give you somewhere to pause and check a judgement before it drives your next move.

How can I make better decisions when facing uncertainty?

By |2026-09-08T14:45:31+01:00September 8, 2026|Categories: Complexity & Systems thinking, Leadership, Transformation|

Making good decisions is harder when the situation is uncertain, the evidence is incomplete and several explanations seem plausible. The danger for leaders is often not a lack of information, but settling too quickly on one interpretation of what is happening. Drawing on Dave Snowden’s work on trialectics, this article explores nine perspectives that can help leaders examine what they notice, where their knowledge comes from and how they reason about uncertainty. It then turns those ideas into practical questions for challenging your own thinking, making sense of situations with others and deciding when to apply what you know, look for patterns or act in order to learn. The aim is not to remove uncertainty, but to see more, assume less and make better decisions within it.

How do I stop imposter syndrome from discounting my own track record?

By |2026-09-08T22:26:52+01:00September 8, 2026|Categories: Leadership questions, Leading Yourself|

Having a track record and believing it are two different things, and a genuine one can sit there for years doing nothing if every success gets explained away the moment it happens. This is the mechanism behind imposter syndrome specifically: an asymmetric pattern of attribution that credits luck for what goes well and credits yourself for what doesn't, and a well-documented reason positive evidence keeps failing to change what you believe. This piece breaks down the actual cycle behind it and gives five practical ways to let a real track record finally count.

How to use estuarine mapping to navigate change in complex systems

By |2026-09-06T21:28:51+01:00September 6, 2026|Categories: Complexity & Systems thinking, Leadership, Transformation|

Estuarine mapping is Dave Snowden's evolving technique for working out what can actually change in a complex system, and what cannot, so that action starts from the present reality rather than an idealised future. It maps the people, constraints, habits and resources shaping a situation against the energy and time required to shift them, helping leaders identify where intervention is genuinely possible. Use it when a change effort keeps stalling against something nobody can quite name, when people disagree about what is really fixed, or when a strategy process has produced a vision nobody disputes and a route nobody can agree on.

What is the wayshaping framework? A new approach to behaviour change, explained for leaders and change managers

By |2026-09-06T12:45:35+01:00September 6, 2026|Categories: Complexity & Systems thinking, Leadership, Transformation|

The wayshaping framework treats behaviour change as a negotiation between the habits, identities and narratives that make up a person, not a single act of willpower. Drawing on embodied cognitive science and complexity theory, it reframes the intention-action gap as three coordination challenges and offers scaffolds and shocks as practical levers for working with them. Here's what it means in practice for leaders and change managers navigating change in themselves and in their organisations.

Digital transformation is not a technology problem: it is an organisational design problem

By |2026-09-05T22:52:48+01:00September 5, 2026|Categories: Leadership, Transformation|Tags: |

I recently read a systematic review of 109 studies on digital transformation and organisational design. The headline finding is not encouraging: most transformations fail, and it is rarely the technology at fault. Here is what stood out, including a complexity leadership counterpoint and some questions worth putting to your own leadership team.

The Leadership wheel: Eight areas of leadership attention

By |2026-09-05T10:10:11+01:00September 4, 2026|Categories: Leadership, Leadership tools, Leading Yourself|

Leadership can easily become a succession of urgent demands, leaving little time to step back and consider where your attention is actually going. The Leadership Wheel offers a simple way to look across eight areas of your leadership, notice what may have slipped to the edges, and decide where a small shift could make the biggest difference.

How do I stop treating what I’m not good at yet as evidence that I’ll never be good at it?

By |2026-09-04T19:15:29+01:00September 2, 2026|Categories: Leadership questions, Leading Yourself|

Simply believing you can improve turns out to be a weaker lever than the popular version of this idea suggests, especially once you're past childhood. The more useful research isn't about adopting a belief, it's about catching the specific, checkable habits that belief is supposed to produce, how you explain a setback, what you credit a success to, and changing those directly. This piece separates what's actually well evidenced from what's been oversold, and gives five practical ways to work with it.

How can I learn faster from experience as a leader? (Learning agility tactics)

By |2026-09-04T19:12:05+01:00August 31, 2026|Categories: Leadership questions, Leading Yourself|

Two leaders can go through the same difficult year and learn very different amounts from it. Experience gives you opportunities to learn, but it doesn't automatically tell you what the lesson is, whether you've drawn the right one, or where else it applies. This article shows you how to get more learning from the experiences you're already having by extracting lessons, testing them, exposing them to other perspectives and updating them when the evidence changes.

How can I turn pressure into performance instead of stress?

By |2026-08-29T11:07:10+01:00August 27, 2026|Categories: Leadership questions, Leading Yourself|

Two leaders can face the exact same high stakes moment, racing heart, tight chest, the works, and walk out of it completely differently, one sharper and more decisive, the other rattled and defensive. The stressor was identical. What differed was how each of them read it. This piece shows you how to shift that reading deliberately, with five practical ways to turn pressure into an advantage rather than a threat.

How do I keep my self-control up during a genuinely demanding week?

By |2026-08-29T10:51:02+01:00August 24, 2026|Categories: Leading Yourself|

A hard week doesn't have to end with your self-control running out by Thursday. This piece shows you where to intervene before a temptation has any real pull, not at the moment you're gritting your teeth against it. Five practical strategies for staying disciplined under real pressure, from removing a distraction before it derails you to planning your response to a known trigger in advance.

How do I quieten the inner critic that’s affecting how I show up as a leader?

By |2026-08-21T09:21:04+01:00August 21, 2026|Categories: Leadership, Leading Yourself|

The running commentary in your head isn't neutral, it's actively shaping your confidence and performance whether you notice it or not. Self-talk research has found something genuinely counterintuitive about how to quieten a harsh inner critic, and it has less to do with what you say to yourself than with the specific words you use to say it. This piece uses that research to build five practical ways to change how you talk to yourself under pressure.

How can I stop misreading how people are actually reacting to me?

By |2026-08-20T18:13:03+01:00August 19, 2026|Categories: Leadership, Leading Yourself|

You're probably more confident than you should be about what other people are thinking. Understanding another person's internal state accurately is a skill, not a personality trait, and it can be deliberately developed, but the research on how we usually try to do it explains why we get it wrong so often. This piece uses that research to build five practical ways to actually read people more accurately, rather than just more confidently.

How do I stay composed when something goes badly wrong?

By |2026-08-18T09:59:01+01:00August 17, 2026|Categories: Leadership questions, Leading Yourself|

Whether you feel a strong emotional reaction isn't really the question, you will. What actually determines the outcome is how you manage that reaction once it's happening, not whether you have it at all. Gross's process model breaks that management down into a real, practical sequence rather than the usual vague advice to "stay calm," and this piece uses each stage as one of five exercises for staying composed when something goes wrong, with your team, a customer, a peer, or someone above you.

How do I make sure the strength that got me promoted doesn’t become the thing that trips me up?

By |2026-08-18T09:57:36+01:00August 15, 2026|Categories: Leadership questions, Leading Yourself|

The skill that got you promoted is, statistically, one of the more likely things to eventually derail you. Longitudinal derailment research links low self-awareness directly to leaders losing their footing, often around the very strengths that once made them successful. This piece explains why strengths flip into liabilities under pressure, and gives five research-backed exercises for catching it before it costs you.

Why does my confidence swing so much depending on the room I’m in?

By |2026-08-14T10:11:51+01:00August 12, 2026|Categories: Leadership questions, Leading Yourself|

You're not two different people in the boardroom and the team stand-up, but it can feel that way. Self-esteem, self-efficacy, locus of control and emotional stability bundle together into one trait that predicts career and life outcomes better than any of them alone, and understanding how they combine explains why your confidence holds steady in some rooms and evaporates in others.

How do I spot my own blind spots before they become a problem?

By |2026-08-14T10:14:02+01:00August 10, 2026|Categories: Leadership questions, Leading Yourself|

Some things about you are visible to everyone except you. Not because you're not looking, but because a blind spot is, by definition, invisible from the inside. This piece uses the Johari Window to locate exactly where your self-knowledge is thin, and gives five research-backed exercises and five daily micro-practices for closing the gap.

Purpose and shared goals: why activity isn’t the same as alignment

By |2026-08-14T10:15:09+01:00August 8, 2026|Categories: Leading Teams|

A team can be busy, capable and full of good intentions, and still not be aligned. This piece unpacks why purpose alone doesn't coordinate a team, and offers five practical exercises for turning shared purpose into goals specific enough to actually guide a decision.

Feedback seeking behaviour: why waiting for it keeps you in the dark

By |2026-08-14T10:17:35+01:00August 6, 2026|Categories: Leading Yourself|

Most advice assumes uncertainty should push you to ask for feedback more. The research says the opposite tends to happen, people ask least exactly when they're least certain, which is precisely when an honest answer matters most. This piece breaks down the three feedback-seeking strategies people actually use, and gives five research-backed exercises and five daily micro-practices for closing the gap between what you assume people think and what they'd actually tell you.

Why the leadership myth that change goes through predictable stages still misleads

By |2026-08-06T10:50:07+01:00August 5, 2026|Categories: Leadership|Tags: , |

Change management leans hard on staged models: Kübler-Ross's change curve, Lewin's unfreeze-change-refreeze, Kotter's eight steps, and Prosci's ADKAR. Each promises that if you move people through the right sequence, in order, the change will land. It's a reassuring idea for leaders navigating something they don't fully control. But look closely at where these models came from, and what the research on organisational change actually shows, and the promise falls apart. This article traces each model back to its origins, explains why the sequence itself has never been shown to guarantee success, and offers practices grounded in complexity science for leading change that won't sit still long enough to be staged.

How do I adapt my leadership style to engage my whole team through change?

By |2026-08-14T10:15:52+01:00August 4, 2026|Categories: Leadership questions|Tags: |

Adapting your leadership style through change means reading how actively, not just how positively, each person is responding, and engaging your proactive, accepting, resisting and disengaged team members in four different ways.

Presence and self care: ten tips and reflections

By |2026-08-03T11:04:36+01:00August 3, 2026|Categories: Facilitation|

Everything else in this series on facilitation tips depends on the person holding the process. This final article looks at ten ways to attend to your own presence and wellbeing, from arriving in yourself before a session to remembering why you do this work at all.

Self-awareness: why knowing yourself and being known are two different skills

By |2026-08-14T10:18:30+01:00August 2, 2026|Categories: Leadership, Leading Yourself|

Most people assume self-awareness is one thing, a general clarity about who you are. It isn't. Internal self-awareness, knowing your own values and reactions, and external self-awareness, understanding how others actually experience you, develop independently. Being strong in one tells you almost nothing about your strength in the other, and the gap between them is where most leaders get caught out. This piece breaks down the four patterns that result, from Seekers who are weak in both to the Aware pattern most consistently linked to strong leadership outcomes, and offers five research-backed exercises and five daily micro-practices for closing whichever gap is yours.

Continuous improvement: ten tips and reflections

By |2026-07-31T11:50:44+01:00July 31, 2026|Categories: Facilitation|

Experience alone doesn't guarantee growth. This article looks at ten deliberate practices for actually getting better as a facilitator, from debriefing yourself before anyone asks you to, to tracking outcomes weeks after the room has emptied.

Closing and follow up: ten tips and reflections

By |2026-07-29T11:05:12+01:00July 29, 2026|Categories: Facilitation|

A session that runs out of time closes on whatever happened to be last, not what mattered most. This article looks at ten ways to end deliberately, from synthesising out loud to closing with a round that borrows from Peter Block's idea of closing with gifts.

How can I ensure I and my team manage outside of work wellbeing?

By |2026-07-28T21:56:13+01:00July 28, 2026|Categories: Leadership questions|Tags: |

Four in ten employees report significant stress on an ordinary day. Eleven research backed ways leaders can help their team, and themselves, actually switch off and recover.

Capturing the output: ten tips and reflections

By |2026-07-25T20:09:19+01:00July 27, 2026|Categories: Facilitation|

A facilitated session can generate real thinking and still lose most of it the moment the room empties. This article looks at ten ways to protect a group's work, from deciding whether you're recording or facilitating to making sure a record still means something a month later.

Dealing with challenges: ten tips and reflections

By |2026-07-23T10:32:53+01:00July 23, 2026|Categories: Facilitation|

A difficult moment in a session is rarely difficulty for its own sake, it's usually carrying a message. This article looks at ten ways to respond to challenge as information, from separating withdrawal from disengagement to returning to purpose rather than control.

Delivering the session: ten tips and reflections

By |2026-07-23T10:30:25+01:00July 21, 2026|Categories: Facilitation|

Much of what a facilitator does in the room is invisible unless it's named. This article looks at ten small, repeatable habits that shape delivery, from widening what counts as participation to keeping your own presence steadier than the room's energy.

Using DATT in coaching: from thinking tool to live conversations

By |2026-07-23T10:36:11+01:00July 20, 2026|Categories: Executive Coaching|

When I started working in corporate in 1994, one of the first three books I bought was Edward de Bono’s Thinking Course, the source of his Direct Attention Thinking Tools (DATT). Three decades on, it is still on my shelf, still underlined, and still one of the frameworks I reach for most, both personally and in my coaching work. I have [...]

Opening and starting: ten tips and reflections

By |2026-07-17T18:39:39+01:00July 17, 2026|Categories: Facilitation|

Whatever you've planned for the day, a group is deciding something else entirely in the first five minutes. This article looks at ten ways to earn that trust in facilitation, from saying why before you say what to closing the opening only once the room has actually arrived.

Setting up the space: ten tips and reflections

By |2026-07-15T17:08:19+01:00July 16, 2026|Categories: Facilitation|

A room tells a group what kind of day this will be before anyone speaks a word. This article looks at ten ways to set up the physical or virtual space with real intention, from layout and materials to leaving room for what you cannot predict.

How do I deal with my team members who are resisting change?

By |2026-08-14T09:58:33+01:00July 13, 2026|Categories: Leadership questions|Tags: , |

Resistance to change is rarely just stubbornness. When a team member pushes back, they may be protecting something they value, responding to an unfair process, spotting a genuine flaw, or simply exhausted by repeated change. Effective leaders diagnose what sits behind the resistance before trying to overcome it, then respond with curiosity, fairness and the right level of attention.

How to run Whole Scale Change: A guide to changing organisations with the whole system in the room

By |2026-07-11T13:09:21+01:00July 11, 2026|Categories: Large group methods|Tags: |

Whole Scale Change is a large-group methodology, pioneered by Kathleen Dannemiller and Dannemiller Tyson Associates, for organisational change that brings a genuine microcosm of the whole system into the same room to plan, decide, and act on a change together, in real time. Unlike change programmes designed by a small team and rolled out to everyone else, Whole Scale Change treats [...]

What do the best matrix leaders do differently?

By |2026-08-19T18:52:46+01:00July 9, 2026|Categories: Leadership questions|Tags: |

Quick answer The best matrix leaders succeed by leading through influence rather than authority. They build commitment instead of relying on compliance, invest in relationships before they need them, bring people together around shared understanding, and strengthen the wider system rather than simply driving their own programme. Four capabilities underpin effective matrix leadership: Influence replaces direction; networks replace reporting lines; convening [...]

How do I lead through ambiguity and uncertainty in a matrix?

By |2026-08-19T18:51:30+01:00July 9, 2026|Categories: Leadership questions|Tags: |

Quick answer To lead through ambiguity in a matrix organisation, don’t wait for perfect clarity before acting. First work out whether the challenge is complicated or genuinely complex, then create enough provisional direction for people to move while using action, feedback and sensemaking to learn what the situation requires. Six practices help: Diagnose the situation: distinguish problems that can be analysed [...]

How do I build trust across organisational boundaries?

By |2026-08-19T18:56:45+01:00July 8, 2026|Categories: Leadership questions|Tags: |

Quick answer To build trust across organisational boundaries, first identify what the other person actually needs to trust you about. Cross-boundary trust is not one thing: stakeholders may be uncertain about your competence, your honesty and openness, whether you will keep agreements, or whether you genuinely care about their interests rather than simply what your programme needs. Six practices help: Diagnose [...]

How do I resolve conflict between departments?

By |2026-08-19T18:54:51+01:00July 7, 2026|Categories: Leadership questions|Tags: |

Quick answer To resolve conflict between departments in a matrix, diagnose the cause before trying to settle the disagreement. Functional conflict is often structural rather than personal: unclear boundaries, competing incentives or accumulated mistrust can repeatedly generate conflict even when the people involved genuinely want to collaborate. Six practices help: Diagnose the conflict: determine whether you are dealing with an unclear [...]

How do I manage competing priorities in a matrix?

By |2026-08-19T18:53:40+01:00July 6, 2026|Categories: Leadership questions|Tags: |

Quick answer To manage competing priorities in a matrix, treat them as a negotiation problem rather than a time-management problem. Make the trade-offs visible, prioritise legitimate demands consistently, and negotiate what stakeholders actually need instead of simply trying to fit every request into the calendar. Six practices help: See commitments as a portfolio: assess new requests against everything you have already [...]

How do decisions get made in a matrix organisations?

By |2026-08-19T19:00:03+01:00July 5, 2026|Categories: Leadership questions|Tags: |

Quick answer Good matrix decision-making requires more than clear decision rights. Frameworks such as RAPID clarify who recommends, agrees, gives input, decides and performs, but a decision can still fail if the people needed to implement it are not genuinely committed. Five things make matrix decisions more likely to stick: Map decision power: identify who can actually enable, block or ignore [...]

How do I create accountability without authority?

By |2026-08-19T18:58:12+01:00June 30, 2026|Categories: Leadership questions|Tags: |

You have responsibility for outcomes you can't enforce. You built influence, a network, and a steering group that made real commitments — and weeks later, half of them have quietly slipped. This article explores why accountability has to be created deliberately in a matrix, and five practices that make commitments hold once people leave the room.

What does neuro-inclusive facilitation really ask of us?

By |2026-06-29T22:22:51+01:00June 29, 2026|Categories: Facilitation|

Neuro-inclusive facilitation reduces the hidden performance tax on participants by making workshop purpose, norms, transitions and participation choices explicit. Here is how facilitators can design spaces where more people can contribute without masking or guessing.

How do I get the best from every generation on my team?

By |2026-08-19T19:02:34+01:00June 27, 2026|Categories: Leadership questions|

Most generational conflict is not about values. It is about different definitions of what good work looks like. This guide covers five collision points that cause friction in multi-generational teams and the practical moves that resolve them.

How do I convene people who don’t report to me?

By |2026-07-09T16:02:14+01:00June 24, 2026|Categories: Leadership questions, Peter-Block|Tags: |

I was coaching a Programme Director leading a major operational transformation across their whole business. She was experienced, credible, and well-organised. The steering group met monthly. Attendance was strong. The agenda was always covered. And yet, three months in, almost nothing was moving. When we explored what was happening, the pattern became clear. People were coming to the meetings. They were [...]

When AI moves faster than relationships: a review of Designed Learning’s new white paper

By |2026-07-13T11:31:28+01:00June 24, 2026|Categories: Leadership, Peter-Block|

Designed Learning has published a timely white paper on collaboration in the age of AI. As an associate, I share what it gets right, where I would push the thinking further, and why senior leaders should read it.

Holding the line: Acting with integrity in facilitation

By |2026-06-29T09:19:37+01:00June 16, 2026|Categories: IAF core competencies for faciliitation|

Integrity in facilitation is not an ethical nicety layered on top of the work. It is its structural foundation. This article explores IAF Core Competency F2: Act with integrity, including what it means to believe genuinely in a group's possibilities, to bring authentic presence, to name what you observe honestly, and to model the professional boundaries set out in the IAF Statement of Values and Code of Ethics.

Getting out of the way: Trusting group potential and modelling neutrality in facilitation

By |2026-06-29T09:21:34+01:00June 16, 2026|Categories: IAF core competencies for faciliitation|

he facilitator's fingerprints should be everywhere in the conditions and nowhere in the conclusions. This article explores IAF Core Competency F3: Trust group potential and model neutrality, examining what it means to honour the wisdom already present in a group, to encourage trust in collective capacity, to stay vigilant about the facilitator's own influence, and to maintain an objective, non-defensive and non-judgmental stance throughout the work.

Go to Top