Starting my volunteering journey with Catchafire – Patagonia Action Works

By |2025-11-06T16:52:31+00:00November 6, 2025|Categories: Complexity & Systems thinking, Executive Coaching|

I have joined Patagonia Action Works (Catchafire) as a volunteer and will be offering executive coaching and leadership support to organisations working for environmental impact. This is a way of giving back through my craft, helping mission driven groups clarify thinking, strengthen decisions, and make progress on what matters.

How can I mentor a new strategic contributor during their first 100 days?

By |2025-11-06T17:43:20+00:00November 6, 2025|Categories: Leadership questions|

Being asked to mentor a new contributor is not a small task. Their first 100 days shape how they see the organisation, how they frame problems, and how they show up in the work. This article offers a practical, evidence-based mentoring frame to help contributors become pattern spotters, insight generators, and partners in strategic thinking.

The stress management realm of emotional intelligence (EQ-i)

By |2025-11-05T19:30:17+00:00November 5, 2025|Categories: Emotional Intelligence|

In the EQ-i model, stress management is not about eliminating pressure. It is the art of staying steady while conditions intensify. This realm includes stress tolerance, flexibility, and optimism. Together they describe how leaders preserve choice, clarity, and direction under load.

Optimism: How to strengthen constructive interpretation under pressure (EQ-i)

By |2025-11-06T08:54:46+00:00November 5, 2025|Categories: Emotional Intelligence|

Modern leadership involves exposure to continuous strain. Priorities shift, expectations escalate, and results are scrutinised in real time. In this climate it is easy for the emotional system to tilt towards threat interpretation. Optimism is not cheerfulness or naïve positive thinking. It is the ability to frame difficulty in a way that protects the sense of movement, meaning and capacity. [...]

Leading in complexity: How pilots, probes, and experiments help organisations learn their way forward

By |2025-11-03T11:47:20+00:00November 2, 2025|Categories: Complexity & Systems thinking, Leadership|Tags: |

In a world of volatility and uncertainty, traditional planning falls short. This article explores how pilots, probes, and experiments help leaders navigate complexity, build resilience, and foster curiosity. Learn practical ways to turn uncertainty into a learning advantage through small, safe-to-fail actions that reveal what truly works.

Stress tolerance: how to stay steady when pressure is rising (EQi)

By |2025-11-06T13:31:17+00:00November 2, 2025|Categories: Emotional Intelligence|

Stress in leadership is constant, not occasional. In the EQ-i, stress tolerance reflects the capacity to stay grounded, clear, and intentional while activation is rising. This piece explores why stress tolerance matters within the EQ-i model and introduces practical practices leaders can use before, during, and after pressure to preserve clarity, composure, and effectiveness.

What should I do when someone on my team cries repeatedly at work?

By |2025-11-01T13:29:33+00:00November 1, 2025|Categories: Leadership questions|

Crying at work is far more common than we think. The science shows tears are not disruption. They are data about capacity, load and clarity. Instead of shutting tears down, leaders can use them as information to understand patterns, adjust expectations and support people intelligently. This article explores what research tells us and how to respond in a grounded, human way.

How can I get my team aligned and more focused? (4DX Methodology)

By |2025-10-31T16:27:45+00:00October 31, 2025|Categories: Leadership questions|Tags: |

Most teams struggle not from lack of effort but from scattered attention. The Four Disciplines of Execution (4DX) offer a simple, proven way to focus on what matters most, act with purpose, and sustain momentum through shared accountability.

I’m burnt out — What can I do to reclaim my energy and focus as a leader?

By |2025-10-30T14:49:47+00:00October 30, 2025|Categories: Leadership questions|

Feeling drained, distracted, or disengaged? Psychologist Christina Maslach’s research shows that burnout stems from six key mismatches between people and their work: workload, control, reward, community, fairness, and values. Drawing on various studies this guide applies Maslach’s framework to leadership today, offering practical, research-based ways to restore energy, purpose, and balance before burnout takes hold.

Flexibility: Adapting your emotions, thinking and behaviour to changing realities

By |2025-11-06T13:39:20+00:00October 29, 2025|Categories: Emotional Intelligence|

Flexibility is the capacity to adapt thought, emotion, and behaviour without losing direction. This article explores eight practical exercises that help leaders stay calm under change, shift perspective, and remain open when plans evolve. By practising flexibility, you transform uncertainty into insight and change into growth.

The decision making realm of emotional intelligence

By |2025-10-29T11:03:53+00:00October 29, 2025|Categories: Emotional Intelligence|

The decision-making realm is where emotion and reason meet to shape our choices. It is not about removing feeling but refining it into discernment. Through problem-solving we learn to stay with complexity until clarity emerges. Reality-testing keeps us grounded in what is true rather than what we wish to be true. Impulse control gives us the space to act with intention rather than reaction. When these capacities align, decision-making becomes an act of stewardship, guiding us to respond with wisdom, care, and courage.

Impulse control: Managing reactions under pressure

By |2025-10-28T19:00:18+00:00October 28, 2025|Categories: Emotional Intelligence|

Impulse control is the capacity to stay calm and deliberate under stress. This page explores how leaders can pause before reacting, reframe urgency, and create rituals that reset emotional control after mistakes.

Reality testing: How to see clearly and decide wisely

By |2025-10-28T12:51:22+00:00October 28, 2025|Categories: Emotional Intelligence|

In the noise of modern leadership, it is easy to mistake confidence for clarity. The faster decisions are made, the more tempting it becomes to rely on instinct, assumption, or emotion rather than evidence. Reality testing is the emotional intelligence skill that keeps perception honest. It is the disciplined capacity to see situations as they are, not as you hope [...]

Problem solving: How to think clearly and act wisely under pressure

By |2025-10-27T19:40:18+00:00October 27, 2025|Categories: Emotional Intelligence|

Learn how to strengthen your problem-solving skills through six emotionally intelligent practices. Discover how to balance logic and emotion, make clear decisions under pressure, and turn complex challenges into opportunities for learning and trust.

How can I get change to stick? (BJ Fogg’s B=MAP)

By |2025-10-27T16:06:54+00:00October 26, 2025|Categories: Leadership questions|

Making Change Stick explores why most change efforts fade and how to design behaviour that lasts. Drawing on BJ Fogg’s B = MAP model: Motivation, Ability, and Prompt. It shows that sustainable transformation depends less on willpower and more on thoughtful design. Through practical insights and examples, it invites leaders to make the right behaviours easy, meaningful, and natural. Change sticks when we stop pushing harder and start shaping conditions where people can succeed.

The interpersonal realm of emotional intelligence

By |2025-10-28T17:00:35+00:00October 25, 2025|Categories: Emotional Intelligence|

The interpersonal realm of emotional intelligence is where self-awareness meets connection. It includes the capacities of interpersonal relationships, empathy, and social responsibility, the foundation for trust, compassion, and collaboration. When we build authentic relationships, understand others deeply, and act with care for the greater whole, we transform emotional insight into meaningful connection.

Empathy: How to understand others and strengthen connection

By |2025-10-28T17:40:13+00:00October 24, 2025|Categories: Emotional Intelligence|

Empathy is the foundation of trust and understanding. This guide explores how to strengthen your capacity to recognise and respond to others’ emotions with care and accuracy. Includes six practical exercises to cultivate empathy in daily interactions.

Social Responsibility: How to act for the common good with integrity and care

By |2025-10-24T13:29:49+01:00October 24, 2025|Categories: Emotional Intelligence|

Social responsibility sits at the heart of emotionally intelligent leadership. This guide explores how to act with awareness of others, contribute meaningfully to teams and communities, and balance personal goals with collective good. Includes six practical exercises to strengthen empathy, fairness, and shared purpose.

Interpersonal Relationships: How to build trust and connection that endures

By |2025-10-20T18:42:42+01:00October 19, 2025|Categories: Emotional Intelligence|

Interpersonal relationships are the foundation of emotional intelligence. This EQ-i guide shows how to build trust, connection, and collaboration that endure. Through six evidence-based practices, learn how to strengthen relationships and create a culture of mutual respect and belonging.

How can I get better as a leader at receiving feedback? (RADAR process)

By |2025-10-19T10:59:29+01:00October 19, 2025|Categories: Leadership questions|Tags: |

Receiving feedback is one of the hardest skills for any leader to master. As an executive coach, I’ve seen how defensiveness can block growth and trust. The RADAR process: Repeat, Ask, Discuss, Align, Reflect, offers a practical way to stay open, calm, and constructive. This article explores how each step transforms feedback from criticism into connection, helping leaders build stronger relationships, deepen self-awareness, and turn difficult conversations into opportunities for real progress.

How to make team charters work: eight shifts that build alignment and trust

By |2025-10-19T10:08:23+01:00October 18, 2025|Categories: Leadership|

Most teams build charters to align around purpose and values, yet the document often fades after the workshop. These eight practical shifts show how to create a living team charter that strengthens trust, clarity, and collaboration.

How do I lead when people lack confidence?

By |2025-10-16T17:03:22+01:00October 16, 2025|Categories: Leadership questions|

Confidence does not appear on command; it grows from evidence, belonging, and rhythm. When people doubt their capability, leaders can help them rebuild belief through intentional design. This piece explores six practices grounded in behavioural science and everyday leadership experience. A practical, human answer to the question: How do I lead when people lack confidence?

Five questions that change everything – John Scherer – Book summary

By |2025-10-25T11:07:55+01:00October 15, 2025|Categories: Leadership|Tags: |

John Scherer’s Five Questions That Change Everything is a guide to authentic leadership and self-discovery. By asking five simple but profound questions: What confronts me? What am I bringing? What runs me? What calls me? What will unleash me? He shows how everyday challenges become opportunities for growth and purpose.

How do I decide when both options seem right? (Managing polarities)

By |2025-11-02T11:59:00+00:00October 14, 2025|Categories: Leadership questions|Tags: , |

Most leadership challenges are not about choosing between right and wrong, but between two versions of right. This article explores how to recognise and manage those recurring tensions, known as polarities, so that leaders can balance control and trust, stability and change, without losing coherence.

How can I tell what kind of problem I’m really facing, and lead accordingly? (Cynefin framework)

By |2025-10-12T19:13:14+01:00October 12, 2025|Categories: Leadership questions|Tags: , |

How can you tell what kind of problem you’re really facing and lead accordingly? Using the Cynefin Framework, this article explores how leaders make sense of complexity, adapt their approach across five domains, and find clarity amid uncertainty. A practical guide to leading with awareness, experimentation, and collective sensemaking.

How can I stay calm under pressure? Stop, Breathe, Refocus, Choose

By |2025-10-12T00:24:04+01:00October 11, 2025|Categories: Leadership questions|Tags: |

When pressure rises, most of us speed up. We act before we think. The simple sequence Stop, Breathe, Refocus, Choose helps leaders reclaim presence in the moment, quiet the body’s stress response, and choose composure over reaction. A practical guide to staying calm under pressure.

The Circle of Control: Leadership, choice, and the discipline of attention

By |2025-10-10T13:58:01+01:00October 10, 2025|Categories: Leadership|Tags: |

Leadership maturity begins where control ends. The Circle of Control reminds us that what defines us is not what happens, but how we meet what happens. This piece explores the mindset that turns reaction into responsibility.

The paradox of performance: Why senior leaders need space, not speed

By |2025-10-08T22:44:25+01:00October 8, 2025|Categories: Executive Coaching|Tags: , |

In today’s leadership culture, speed often masquerades as competence. This article explores why constant urgency narrows judgement and how senior leaders can restore reflection, clarity and performance through simple disciplines, including executive coaching. Slowing down may be the most strategic move a leader can make.

E + R = O: The leadership mindset that separates reaction from response

By |2025-10-08T23:07:58+01:00October 8, 2025|Categories: Leadership|Tags: |

Discover how great leaders use the E + R = O formula: Event plus Response equals Outcome, to stay composed, intentional, and effective under pressure. Learn practical ways to lead with awareness, shape outcomes through choice, and build a culture of conscious leadership grounded in self-awareness and reflection.

How can I find more meaning in my leadership role? (The practice of job crafting)

By |2025-10-07T20:27:06+01:00October 7, 2025|Categories: Leadership questions|Tags: , |

Many leaders reach a point where their work feels effective but empty. This article explores how job crafting helps leaders rediscover purpose by reshaping what they do, who they connect with, and how they interpret their work, drawing on research from Wrzesniewski and Dutton, Gallup, McKinsey, and Deloitte.

What is executive coaching and how can it help senior leaders?

By |2025-10-06T21:01:36+01:00October 6, 2025|Categories: Executive Coaching|Tags: |

Executive coaching gives senior leaders a confidential space to think, challenge assumptions, and act with greater clarity. This article explores how coaching helps leaders navigate complexity, improve decision quality, strengthen resilience, and align culture and strategy for lasting impact.

Why the Five Dysfunctions of a Team fail and what works better

By |2025-10-06T15:25:08+01:00October 6, 2025|Categories: Leadership|Tags: , |

Patrick Lencioni’s Five Dysfunctions of a Team is one of the most popular leadership models today. Its simplicity and storytelling make it appealing, yet it misses how real teams grow. This article explores why the model falls short and introduces a more human, sustainable alternative: the Living Cycle of Team Effectiveness, built around Safety, Dialogue, Clarity, Accountability, and Learning to create lasting team performance.

How can I create real clarity in my team? (Clarity Canvas)

By |2025-10-11T16:05:47+01:00October 4, 2025|Categories: Leadership questions|Tags: , |

Most teams don’t fail for lack of effort but for lack of clarity. The Clarity Canvas helps you move from vague expectations to shared commitments, turning accountability into partnership. Learn how to create clarity without control and build a team that knows what “good” looks like.

The self-expression realm of emotional intelligence

By |2025-10-28T16:54:45+00:00October 3, 2025|Categories: Emotional Intelligence|Tags: |

Self-expression is how we bring our inner world into the outer one. In the EQ-i model, it includes emotional expression, assertiveness, and independence. Together, these skills shape how we share feelings, state needs, and act with confidence.

Independence: How to trust your own judgement and act with confidence

By |2025-10-03T17:35:13+01:00October 3, 2025|Categories: Emotional Intelligence|Tags: |

We live in cultures that prize collaboration and connection. In workplaces, “team player” is often the highest compliment, while in families and communities, loyalty and togetherness are praised as the ultimate virtues. Yet beneath this emphasis on belonging lies a quieter challenge: the ability to act independently, to make decisions without leaning too heavily on approval, advice, or reassurance. In [...]

Assertiveness: How to voice needs with respect and clarity

By |2025-10-03T17:21:04+01:00October 3, 2025|Categories: Emotional Intelligence|Tags: |

Assertiveness sits between silence and aggression. It is the practice of voicing your needs with clarity while respecting others. This article explores why assertiveness matters for resilience, decisions, and relationships and introduces eight practices to help you build confidence, set boundaries, and engage in honest dialogue

How can I set boundaries with my team that create clarity and improve performance?

By |2025-10-06T19:39:47+01:00October 1, 2025|Categories: Leadership questions|Tags: , , |

Setting boundaries is not about control but clarity. Learn how to use boundary mapping to create shared agreements that build trust and improve performance.

How do I help my team move beyond grumbling?

By |2025-10-01T14:37:51+01:00October 1, 2025|Categories: Leadership questions|Tags: |

Grumbling is part of organisational life, but when it becomes the culture, energy drains away. This article explores five research-based pathways leaders can use to shift teams from complaint to contribution, rekindling agency, pride and possibility.

Emotional expression: How to communicate feelings with clarity

By |2025-10-01T14:50:13+01:00October 1, 2025|Categories: Emotional Intelligence|Tags: |

Emotional expression helps us connect, decide, and lead with clarity, yet many find it difficult. Discover why it matters and how to voice feelings with confidence and authenticity.

How do I lead my team through uncertainty and build resilience?

By |2025-09-30T18:39:04+01:00September 30, 2025|Categories: Leadership questions|

In times of uncertainty, strategy alone is not enough. Learn ten practical ways leaders can help their teams steady themselves, build resilience, and sustain trust and creativity in the face of constant change.

How do I answer tough questions under pressure without losing composure?

By |2025-09-30T15:02:19+01:00September 30, 2025|Categories: Leadership questions|Tags: , |

Learn how to answer tough questions under pressure with clarity and confidence. A simple five-step approach to stay calm, connect, and lead.

The self-perception realm of emotional intelligence

By |2025-10-28T16:46:41+00:00September 29, 2025|Categories: Emotional Intelligence|

The most important conversations we ever have are the ones we have with ourselves. Who am I? What do I believe about my abilities? What am I working toward, and why does it matter? These questions are not abstract. They shape how we respond under pressure, how we relate to others, and whether our efforts add up to a life [...]

Self-Actualisation: How to live into your potential with emotional intelligence

By |2025-09-29T16:54:26+01:00September 29, 2025|Categories: Emotional Intelligence|

Self-actualisation is more than achievement, it is the lifelong pursuit of meaningful goals that reflect your values, strengths, and potential. This article explores why self-actualisation matters and offers eight practical exercises to help you align daily choices with long-term purpose.

How can I identify my leadership strengths? (VIA Character Strengths)

By |2025-10-13T18:46:02+01:00September 28, 2025|Categories: Leadership questions|Tags: |

How can I identify my leadership strengths? This article explores strengths-based leadership through VIA Character Strengths. Discover all 24 VIA strengths explained in depth, plus ten practical ways to bring strengths into business leadership.

Self-Regard: Respecting yourself, warts and all

By |2025-09-29T17:39:14+01:00September 28, 2025|Categories: Emotional Intelligence|Tags: , |

Self-regard is the capacity to respect yourself with both strengths and imperfections intact. This article explores why it matters for resilience, decision-making, and leadership, and offers eight practical exercises to help you build steadier self-worth.

Emotional Self-Awareness: The Foundation of EQ

By |2025-10-25T11:54:02+01:00September 27, 2025|Categories: Emotional Intelligence|Tags: , |

Emotional self-awareness is the starting point for emotional intelligence. This article explores what it is, why it matters for leadership and life, and offers eight practical exercises, from daily reflection to emotional mapping, that build deeper understanding of your inner world and its impact on others.

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How can I leave work at work without feeling guilty?

By |2025-09-26T10:22:07+01:00September 26, 2025|Categories: Leadership questions|

Leaders often ask, “How do I leave work at work?” This article explores boundaries, recovery, role transitions, autonomy, and resource management. Grounded in research and written with a reflective tone, it offers practical ways to switch off and reclaim balance without guilt.

How can I say no at work without damaging relationships?

By |2025-09-24T20:18:10+01:00September 24, 2025|Categories: Leadership questions|

Saying no at work is not easy. Many of us keep saying yes out of habit or fear, but it leads to stress, burnout, and strained relationships. This post explores how to say no at work without damaging trust or respect, using a simple rhythm: acknowledge • pause • respond.

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